Caroline Oliver is president of Caroline Oliver Communications and founder of the International Policy Governance Association, which promotes John Carver's Policy Governance Model and supports nonprofit and for-profit boards in use of the model.
List of Tools | p. vii |
Foreword | p. ix |
Author's Note | p. xvii |
Acknowledgments | p. xix |
About the Author | p. xxi |
About This Book | p. xxiii |
Exploring Policy Governance | p. 1 |
Choosing Policy Governance-or Not! | p. 13 |
Knowing Who Owns Your Organization | p. 41 |
Understanding the Policy in Policy Governance | p. 69 |
What Does Your Ownership Want? Creating Ends Policies | p. 89 |
How Can You Govern How Your Ends Are Achieved? Creating Means Policies | p. 113 |
How Can You Keep Your Board Accountable? Monitoring Your Policies | p. 137 |
Embarking on Policy Governance | p. 165 |
Policy Governance Resources | p. 205 |
References | p. 213 |
Index | p. 217 |
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