Global Business Etiquette

by Martin, Jeanette S.

• ISBN13: 9780313351518
• ISBN10: 0313351511
• Edition: Reprint
• Format: Paperback
• Copyright: 2008-03-30
• Publisher: Praeger Pub Text

Summary

Whether you are preparing for a long-term overseas assignment or a short trip abroad to meet with clients, customers, suppliers, or distributors, Global Business Etiquette will be an indispensable resource. It will help you understand the dynamics of cross-cultural communication, avoid embarrassing (and costly) gaffes, and navigate successfully the subtleties of social interaction that can set the stage for profitable, long-term relationships. Book jacket.

Author Biography

Jeanette S. Martin is Professor at the University of Mississippi, School of Business Lillian H. Chaney is Professor of Management Emeritus at the University of Memphis. She is the author of over 100 articles and presentations, with a specialty in intercultural business communication

Table of Contents

Preface and Acknowledgments	p. vii
Travel Customs and Tips	p. 1
Language, Greetings, Introductions, and Business Cards	p. 23
Socializing	p. 35
Gestures and Other Nonverbal Communicators	p. 51
Dress and Appearance	p. 73
Cultural Attitudes and Behaviors	p. 89
Dining and Tipping Customs	p. 107
Conversational Customs and Manners	p. 127
Oral and Written Communication Customs and Etiquette	p. 145
Notes	p. 161
Index	p. 175
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