Global Diversity Management An Evidence Based Approach

by Ozbilgin, Mustafa; Tatli, Ahu

• ISBN13: 9781403996107
• ISBN10: 1403996105
• Format: Paperback
• Copyright: 2008-06-15
• Publisher: Palgrave Macmillan

Summary

Only by understanding diversity can businesses achieve equality and cohesion in the workplace. Global Diversity Management assimilates extensive original research into a groundbreaking critical framework. The authors have developed an evidence-based approach that remains context-sensitive, identifying areas of convergence and difference between the USA, Canada, the European Union, Japan and Australasia. International case studies document the importance of diversity, the methodology for skilled diversity management and the benefits for individuals and organizations alike.

Author Biography

MUSTAFA OZBILGIN is a Senior Lecturer in Business and Management at Queen Mary, University of London. He is currently a visiting Fellow at Cornell University in the USA, teaching diversity management along with international human resource management. He has given visiting lecturers at Michigan State University and attends the key international conferences.

 

AHU TATLI is a Lecturer in International Human Resource Management at the School of Business and Management at Queen Mary, University London.

Table of Contents

List of Illustrations	p. ix
Preface	p. xi
Introduction	p. 1
Diversity management debate: definition, dissent and development	p. 1
Global diversity management: from practice to theory	p. 7
Organization of the book	p. 10
Framing Global Diversity Management
Theory of Global Diversity Management	p. 17
Introduction	p. 17
What is global diversity management?	p. 18
National effects	p. 22
Discourse effects	p. 24
Sectoral effects	p. 25
Organizational effects	p. 25
Individual effects	p. 34
Conclusion	p. 36
Global Diversity Management: The Case of Japan	p. 38
Introduction	p. 38
The case study methods	p. 39
The case of a global car manufacturing company	p. 41
Conclusion	p. 50
Speeches by senior officers of Nikkeiren about their commitment to diversity	p. 52
Interview schedule for the global diversity management case study	p. 56
National and Discourse Effects
Diversity Management at the National Level	p. 61
Introduction	p. 61
State of the Nation: diversity management	p. 62
Drivers for diversity management: macro-level	p. 63
Diversity management policy and practice in UK organizations: meso-level	p. 68
Diversity and equality officers as agents of change: micro-level	p. 71
Political and multistakeholder context of diversity management	p. 75
Conclusion	p. 77
Profile of the respondents	p. 78
Questionnaire for the State of the Nation study	p. 80
Policy and Practice of Diversity Management at the National Level: Tackling the Gender Pay Gap	p. 109
Introduction	p. 109
Monitoring and tackling the gender pay gap	p. 110
The business case for a diagnostic equality check	p. 115
Existing models of and approaches to an equality check	p. 116
Conclusion	p. 125
Summary of currently available tools	p. 127
Interview schedule for potential users	p. 145
Interview schedule for providers	p. 147
Diagnostic Equality and Diversity Checks	p. 151
Introduction	p. 151
Identifying and surveying the stakeholders of diagnostic equality checks	p. 152
What makes a diagnostic check successful?	p. 155
Views on a diagnostic equality check	p. 171
Conclusion	p. 194
Table of research participants	p. 197
Draft Diagnostic Equality Check	p. 200
Discourses of Diversity Management: Telling the Story of Diversity Management	p. 225
Introduction	p. 225
Storytelling	p. 226
Methods	p. 229
The academic subfield of diversity management	p. 230
The cultural subfield: social culture and diversity management	p. 231
The institutional subfield of diversity management	p. 234
The business subfield of diversity management	p. 239
Popular and unpopular stories of diversity management	p. 245
Conclusion	p. 249
Sectoral Effects
The Case of Private Sector Recruitment Agencies	p. 253
Introduction	p. 253
The unique case of the recruitment sector	p. 254
Conducting research in the recruitment sector	p. 256
Private sector recruitment agencies in the UK	p. 260
The REC's role in shaping the equality and diversity agenda	p. 270
The state of equal opportunities in the sector	p. 277
Key factors predicting equality perspectives of agencies	p. 286
Equality initiatives and trends	p. 295
Policy implications	p. 311
Conclusions	p. 317
Diversity interview schedule	p. 318
The Case of Work Placements in the Creative and Cultural Industries	p. 323
Introduction	p. 323
Conducting research in the creative and cultural industries	p. 324
Work placement practices within the creative and cultural industries	p. 327
Work placement practice within the creative and cultural industries in London-based HEIs: analysis of the study findings	p. 340
Policy recommendations	p. 349
Conclusions	p. 352
State of the creative and cultural industries in the UK	p. 353
Interview schedule - higher education institutions	p. 356
Interview schedule - host institutions	p. 359
Interview schedule - students	p. 361
Organizational and Individual Effects
The Organizational Level: The Case of a Global Automobile Manufacturing Company	p. 367
Introduction	p. 367
Description of the company	p. 368
Organizational structures of diversity management	p. 372
Conclusion	p. 387
Individual Effects: The Agency of the Diversity Manager	p. 389
Introduction	p. 389
Diversity managers as professionals	p. 390
Models of change agency	p. 392
Diversity managers in organizational change: a proposed framework	p. 399
Conclusions	p. 414
Individual Effects: The Case of a Global Automobile Manufacturing Company	p. 417
Introduction	p. 417
Researching the agency of diversity managers	p. 418
Conclusions	p. 431
Diversity interview schedule	p. 432
Summary and Conclusions
The Challenges Facing Global Diversity Management	p. 441
References	p. 445
Index	p. 470
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