Global Information Systems

by Leidner,Dorothy E

• ISBN13: 9780750686488
• ISBN10: 0750686480
• Edition: 1st
• Format: Nonspecific Binding
• Copyright: 2008-09-04
• Publisher: Routledge

Summary

Information technology has had a major impact on individuals, organizations and society over the past 50 years. There are few organizations that can afford to ignore IT and few individuals who would prefer to be without it. As managerial tasks become more complex, so the nature of the required information systems (IS) changes - from structured, routine support to ad hoc, complex enquiries at the highest levels of management. Global Information Systems aims to present the many complex and inter-related issues associated with culture in the management of information systems. The editors have selected a wide range of contemporary articles from leading experts in North America and Europe that represent a wide variety of different national and cultural environments. They offer valid explanations for, rather than simply pointing out cultural differences in articles that cover a variety of national cultures, including: China, Egypt, Finland, Hong Kong, Hungary, India, Jamaica, Peru South Korea, Kuwait, Mexico, Singapore, Sweden, the United Arab Emirate, the UK, and the US. * Provides students with insight into managing global firms and IT workforce * Contributions are carefully selected from universities of world renown and is supported by helpful introductions for each paper * Reflects current trends and debates around Global IS

Author Biography

Professor Dorothy Leidner is Ferguson Professor of Information Systems Baylor University, USA and Tim Kayworth is Associate Professor of Information Systems, Baylor University, USA

Table of Contents

List of Contributors	p. vii
Introduction: An overview of culture and IS	p. 1
The Role of Culture in IS Development
Contextualizing Patterns of Work Group Interaction: Toward a Nested Theory of Structuration	p. 11
Cross-Cultural Software Production and Use: A Structurational Analysis	p. 45
Reporting Bad News About Software Projects: Impact of Organizational Climate and Information Asymmetry in an Individualistic and a Collectivist Culture	p. 75
Competing Values in Software Process Improvement: An Assumption Analysis of CMM From An Organizational Culture Perspective	p. 106
The Role of Culture in IS Adoption and Diffusion
Diffusing the Internet in the Arab World: The Role of Social Norms and Technological Culturation	p. 145
The Key Role of Organizational Culture in a Multi-system View of Technology-driven Change	p. 180
Dangerous Liaisons? Component-Based Development and Organizational Subcultures	p. 202
Assimilating New Technologies: The Role of Organizational Culture	p. 227
A Qualitative Assessment of Arab Culture and Information Technology Transfer	p. 240
The Role of Culture in IT Use and Outcomes
The Role of Culture in Knowledge Management: A Case Study of Two Global Firms	p. 265
Impact of National Culture on Information Technology Usage Behaviour: An Exploratory Study of Decision Making in Korea and the USA	p. 290
Mexican and Swedish Managers' Perceptions of the Impact of EIS on Organizational Intelligence, Decision Making, and Structure	p. 309
Culture and Consumer Responses to Web Download Time: A Four-Continent Study of Mono- and Polychronism	p. 339
The Role of Culture in IT Management
Relating IT Strategy and Organizational Culture: An Empirical Study of Public Sector Units in India	p. 371
Developing a Management Culture in which Information Technology will Flourish: How the UK Can Benefit	p. 409
Information Systems Employment Structures in the USA and Singapore: A Cross-cultural Comparison	p. 431
Understanding an Organization's View of the CIO: The Role of Assumptions About IT	p. 456
Index	p. 479
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