Foreword | p. vii |
Acknowledgments | p. xi |
The structure of this book | p. xiii |
The context: Organizational integration, the human touch | p. 1 |
Introduction: The ten steps of the three phase framework | p. 21 |
Creating the compelling business case | p. 25 |
Re(de)fine vision and mission | p. 25 |
Business challenges assessment through capturing business dilemmas | p. 35 |
Purpose and values assessment | p. 51 |
Choose values and behavior | p. 76 |
The business case for integration | p. 110 |
Developing implementation strategy through objectives and KPIs | p. 113 |
Survey of key drivers | p. 113 |
Develop implementation through objectives and key peformance indicators (KPIs) | p. 117 |
Realizing and rooting the benefits | p. 135 |
Systemic alignment | p. 135 |
Value and cultural awareness programs | p. 150 |
Continuous re-evaluation: monitoring change towards the hyper-culture | p. 151 |
The business of relationships and dilemmas | p. 153 |
Conclusion | p. 185 |
Index | p. 189 |
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