9780471120360

Global Operations and Logistics : Text and Cases

by ; ; ;
  • ISBN13:

    9780471120360

  • ISBN10:

    0471120367

  • Format: Hardcover
  • Copyright: 1998-03-01
  • Publisher: Wiley

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

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Supplemental Materials

What is included with this book?

Summary

This book addresses the process of global operations management-from strategic thinking all the way through planning and execution. It demonstrates the implications for the different functional areas involved like operations, marketing, and information systems and contains numerous cases from Europe, the U.S., Latin America, and Asia.

Table of Contents

Introduction to Global Operations and Logistics 1(6)
Global Operations and Logistics Defined 2(1)
Objectives of the Book 3(1)
How the Book Is Organized 3(4)
PART I Global Operations and Logistics Strategies 7(138)
Chapter 1 Global Operations and Logistics: Evolution and Design
8(31)
Forces of Globalization
8(1)
Operations and Logistics: Application and Objectives
9(3)
Flow Management
12(4)
Global Operations and Logistics: An Integrated Approach to Managing Flows A New Approach
16(7)
CASE 1-1: Centrum Co.
23(5)
CASE 1-2: "Bull Group"
28(11)
Chapter 2 The Strategic Framework
39(36)
Strategic Role of Operations and Logistics
40(1)
The Strategic Framework
41(7)
The Concept of an Operations and Logistics Strategy
48(4)
The Strategy Process
52(5)
CASE 2-1: Michelin A
57(12)
CASE 2-2: El Remache C.A.
69(6)
Chapter 3 The Globalization of Operations Strategies
75(39)
Introduction
75(1)
A Conceptual Framework: The Four Driving Forces of the Globalization Process
76(2)
Global Market Forces
78(3)
Technological Forces
81(2)
Global Cost Forces
83(2)
Political and Macroeconomic Forces
85(4)
Current and Future Challenges
89(2)
CASE 3-1: Renault Mexico
91(8)
CASE 3-2: Pizza Hut Moscow
99(11)
CASE 3-3: Guangzhou Machine Tool
110(4)
Chapter 4 Global Marketing Strategies
114(31)
Changing Consumer Behavior
114(2)
Geographical Integration: Global Versus Local Marketing
116(2)
Functional Integration of Logistics and Operations: The Global Product
118(2)
Sectorial Integration: Manufacturer/Distributor
120(1)
Efficient Consumer Response (ECR)
121(2)
The Need for a Global Marketing Approach
123(1)
CASE 4-1: Talk to Me: Expansion in the Russian Telecommunications Market
124(6)
CASE 4-2: Zamech Ltd.
130(15)
PART II Global Operations and Logistics Planning 145(212)
Chapter 5 Supplier Network Development
146(26)
Introduction
146(1)
The Evolving Concept of Outsourcing
147(4)
A Framework of Analysis
151(4)
Summary
155(2)
CASE 5-1: Bose Corporation: The JIT II Program (A)
157(8)
CASE 5-2: Rank Xerox France
165(7)
Chapter 6 Physical Distribution
172(42)
Introduction
172(1)
The Importance of Channels of Distribution in Physical Distribution
173(6)
The Architecture of a Physical Distribution Network in a Global Operations Approach
179(4)
Logistics Service Firms and Third-Party Logistics (3PL)
183(3)
Summary
186(1)
CASE 6-1: Apple Computer's Supplier Hubs: A Tale of Three Cities
187(9)
CASE 6-2: Laura Askley and Federal Express Strategic Alliance
196(10)
CASE 6-3: R. Mer
206(8)
Chapter 7 Global Supply Chain Management
214(37)
Introduction
214(2)
Demand Volatility, Information Distortion, and the Bullwhip Effect in Supply Chains
216(8)
From Domestic to Global Supply Chains: Added Complexities and Uncertainties
224(2)
Vertical Integration Issues in Global Supply Chains
226(6)
CASE 7-1: Eurofood
232(7)
CASE 7-2: Phytosante
239(2)
CASE 7-3: The Marmitou Case
241(10)
Chapter 8 Logistics Network Design for Global Operations
251(55)
Global Logistics Network Configuration
252(5)
Orienting International Facilities: Considerations and Framework
257(3)
Trade-offs Associated with Each Approach
260(2)
Mapping the Different Approaches
262(2)
Capacity Expansion Issues
264(7)
CASE 8-1: General Appliance Company, Inc.
271(15)
CASE 8-2: The Logistics Impact of the Channel Tunnel
286(14)
CASE 8-3: ISOL +
300(6)
Chapter 9 Risk Management in Global Operations
306(51)
Operating Exposure to Exchange Rate: Risk and Its Management--Introduction
306(1)
The Concept of Operating Exposure
307(4)
Factors That Complicate the Estimation of Operating Exposure
311(3)
Managing Operating Exposure
314(3)
Pricing Strategies for Exporting Firms
317(4)
Use of Operational Flexibility to Minimize Operating Exposure
321(4)
Global Sourcing Strategies Under Exchange Rate Uncertainty
325(1)
Impact of Exchange Rates and Classification of Hedging Strategies in Global Sourcing
326(1)
Basic Function of Foreign Exchange Markets
327(3)
Micro-Level Strategies for Managing Exchange Rate Risk
330(4)
Macro-Level Strategies
334(7)
CASE 9-1: BMW: Globalizing Manufacturing Operations
341(16)
PART III Effective Management of Global Operations and Logistics 357(88)
Chapter 10 Information Management for Global Logistics
358(25)
Introduction
358(2)
The Global LIS/LITS: Capabilities and Limitations
360(1)
Capabilities of Today's Technologies
360(4)
Characteristics of a Logistics Information and Telecommunications System
364(2)
Logistics Organization and Its Relationship to LITS
366(2)
Functional and Geographic Dimensions of the LITS
368(3)
Sectorial Dimension of LITS
371(2)
Developing a Sectorial LITS: The Role of Information Systems
373(3)
Summary
376(1)
CASE 10-1: Manugistics
377(6)
Chapter 11 Performance Measurement and Evaluation in Global Logistics
383(41)
Introduction
383(1)
Operations and Logistics Control: Key Activities Need Performance Information
383(5)
Measuring Performance in Functional Integration
388(8)
Measuring Performance in Sectorial Integration
396(4)
Summary
400(1)
CASE 11-1: The China Lacquer Product Line
401(13)
CASE 11-2: Ciments Antillais Corporation
414(10)
Chapter 12 Organizational Structures for Global Logistics Excellence
424(21)
Introduction
424(1)
New Organizations Related to Manufacturing and Logistics Operations
425(6)
The Organizational Implications of Sectorial Logistics Cooperation
431(9)
The International Factor in Global Organizations
440(2)
Summary
442(3)
Book Epilogue 445(4)
Index 449

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