Governance and Information Technology From Electronic Government to Information Government

by Mayer-schonberger, Viktor; Lazer, David

• ISBN13: 9780262633499
• ISBN10: 0262633493
• Format: Paperback
• Copyright: 2007-08-31
• Publisher: The MIT Press

Summary

Developments in information and communication technology and networked computing over the past two decades have given rise to the notion of electronic government, most commonly used to refer to the delivery of public services over the Internet. This volume argues for a shift from the narrow focus of "electronic government" on technology and transactions to the broader perspective of information government--the information flows within the public sector, between the public sector and citizens, and among citizens--as a way to understand the changing nature of governing and governance in an information society. Controbutors discuss the interplay between recent technological developments and evolving information flows, and the implications of different information flows for efficiency, political mobilization, and democratic accountability. The chapters are accompanied by short case studies from around the world, which cover such topics as electronic government efforts in Singapore and Switzerland, the U.S. Environmental Protection Agency's effort to solicit input on planned regulations over the Internet, and online activism "cyberprotesting" globalization. Contributors: Robert D. Behn, Maria Christina Binz-Scharf, Herbert Burkert, Lorenzo Cantoni, Cary Coglianese, Martin J. Eppler, Jane E. Fountain, Monique Girard, Åke Grönlund, Matthew Hindman, Edwin Lau, David Lazer, Viktor Mayer-Schönberger, Ines Mergel, Gopal Raman, David Stark, Sandor Vegh, and Darrell M. West

Author Biography

Viktor Mayer-Schönberger is Associate Professor of Public Policy at the John F. Kennedy School of Government at Harvard University and chairs the Rueschlikon Conferences on Information Policy.

David Lazer is Associate Professor of Public Policy at the John F. Kennedy School of Government and Director and founder of the Program on Networked Governance at Harvard University. He is the editor of DNA and the Criminal Justice System: The Technology of Justice (MIT Press, 2004).

Table of Contents

Acknowledgments	p. xi
About the Contributors	p. xiii
From Electronic Government to Information Government	p. 1
Technological Change and Information Flows in Government	p. 15
Global Perspectives on E-Government	p. 17
Case Illustration: FirstGov: The Road to Success of the U.S. Governments Web Portal	p. 33
Electronic Government and the Drive for Growth and Equity	p. 39
Case Illustration: "E-Government Is an Outcome": Michael Armstrong and the Transformation of Des Moines	p. 59
Challenges to Organizational Change: Multi-Level Integrated Information Structures (MIIS)	p. 63
Case Illustration: From Computerization to Convergence: The Case of E-Government in Singapore	p. 94
Case Illustration: Dubai's Electronic Government	p. 97
The Blurring of the Informational Boundary between State and Society	p. 99
Weak Democracy, Strong Information: The Role of Information Technology in the Rulemaking Process	p. 101
Case Illustration: The EPA EDOCKET System	p. 123
Freedom of Information and Electronic Government	p. 125
Case Illustration: Protecting Privacy by Requesting Access: Marc Rotenberg and EPIC	p. 142
Socio-Technologies of Assembly: Sense Making and Demonstration in Rebuilding Lower Manhattan	p. 145
Case Illustration: The Rise and Fall (?) of Participatory Electronic Information Infrastructures	p. 177
"Open-Source Politics" Reconsidered: Emerging Patterns in Online Political Participation	p. 183
Case Illustration: Cyberprotesting Globalization: A Case of Online Activism	p. 208
Evaluating the Impact of Reengineering Information Flows	p. 213
The Challenge of Evaluating M-Government, E-Government, and P-Government: What Should Be Compared with What?	p. 215
Case Illustration: The Swiss E-Government Barometer: Kuno Schedler Feels the Temperature of E-Government Services	p. 239
Information Quality in Electronic Government: Toward the Systematic Management of High-Quality Information in Electronic Government-to-Citizen Relationships	p. 241
Case Illustration: Information Quality in Electronic Government Websites: An Example from Italy's Ministry for Public Administration	p. 257
It Takes a Network to Build a Network	p. 261
Case Illustration: TeleCities: Sharing Knowledge among European Cities	p. 279
The Governing of Government Information	p. 281
Index	p. 293
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