A Guide to Customer Service Skills for the Service Desk Professional book cover, ISBN 9781285063584

A Guide to Customer Service Skills for the Service Desk Professional

by Knapp, Donna
  • ISBN13: 9781285063584
  • ISBN10: 1285063589
  • eBook ISBN(s): 9798214336589
  • Additional ISBN(s): 9780538748537, FP
  • Edition: 4th
  • Format: Paperback
  • Copyright: 2014-05-07
  • Publisher: Cengage Learning

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