Acknowledgements | p. vii |
List of abbreviations | p. ix |
List of tables and figures | p. xi |
The receiving end of welfare | p. 1 |
The context: The Australian welfare system | p. 5 |
Narratives and themes | p. 13 |
Poverty, deprivation, resilience | p. 22 |
Hovering above or below the poverty line | p. 23 |
Missing out | p. 28 |
Juggling and making ends meet | p. 36 |
Fearing the future | p. 41 |
Housing | p. 47 |
Housing status | p. 50 |
Housing stories | p. 52 |
Forms of shelter | p. 56 |
Social connections | p. 68 |
Left out | p. 70 |
Stigma and social isolation | p. 73 |
Social networks | p. 76 |
Civic engagement | p. 83 |
Working lives | |
Work histories | p. 91 |
The importance of paid work | p. 94 |
Aspirations for the future | p. 105 |
Barriers to and support for working | p. 113 |
The changing world of paid work | p. 115 |
Health | p. 118 |
Employment services for the unemployed | p. 123 |
Transitions into paid work | p. 131 |
Welfare as work: Dealing with Centrelink | p. 138 |
Help | p. 141 |
A day at the office | p. 145 |
Working for welfare | p. 149 |
The risks of work and welfare | p. 158 |
Values and ethics about income support | p. 165 |
Respect and recognition | p. 168 |
Shame and stigma | p. 172 |
Values and the welfare state | p. 177 |
Afterword: In the no-standing zone | p. 189 |
The research project | p. 194 |
The characteristics of our participants | p. 201 |
Notes | p. 206 |
Bibliography | p. 221 |
Index | p. 233 |
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