Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Foreword | p. xi |
Confessions of an Info-Hamster | p. 1 |
A New Way to Work | p. 5 |
Email Adds Up! | p. 11 |
Strategy 1: Reduce Email Volume | p. 17 |
A Tale of Two Emails | p. 35 |
Strategy 2: Improve Email Quality | p. 41 |
Strategy 3: Info-Coaching Sustains Results | p. 53 |
Help! It's Not So Easy! | p. 65 |
Harold's Progress Check | p. 69 |
Chaos in Info-Land | p. 73 |
Strategy 4: File and Find It Fast With COTA | p. 81 |
A Blue Sky Wrap Up | p. 97 |
Epilogue | p. 105 |
Fast Answers for Busy Hamsters | p. 107 |
Case Study: Capital One's Email Efficiency Solution | p. 113 |
Notes | p. 119 |
Acknowledgements | p. 120 |
Index | p. 122 |
Services Available | p. 126 |
About the Authors | p. 128 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.