The Handbook of Conflict Resolution: Theory and Practice

by Editor: Morton Deutsch; Editor: Peter T. Coleman

• ISBN13: 9780787948221
• ISBN10: 0787948225
• Format: Hardcover
• Copyright: 2000-04-01
• Publisher: Jossey-Bass

Summary

The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels-interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.

Table of Contents

Preface	xi
Introduction	1	(18)
Morton Deutsch
PART ONE: INTERPERSONAL AND INTERGROUP PROCESSES	19	(192)
Cooperation and Competition	21	(20)
Morton Deutsch
Justice and Conflict	41	(24)
Morton Deutsch
Constructive Controversy: The Value of Intellectual Opposition	65	(21)
David W. Johnson
Roger T. Johnson
Dean Tjosvold
Trust, Trust Development, and Trust Repair	86	(22)
Roy J. Lewicki
Carolyn Wiethoff
Power and Conflict	108	(23)
Peter T. Coleman
Communication and Conflict	131	(13)
Robert M. Krauss
Ezequiel Morsella
Persuasion in Negotiations and Conflict Situations	144	(22)
Shelly L. Chaiken
Deborah H. Gruenfeld
Charles M. Judd
Intergroup Conflict	166	(19)
Ronald J. Fisher
Problem Solving and Decision Making in Conflict Resolution	185	(26)
Eben A. Weitzman
Patricia Flynn Weitzman
PART TWO: INTRAPSYCHIC PROCESSES	211	(66)
Judgmental Biases in Conflict Resolution and How to Overcome Them	213	(23)
Leigh Thompson
Janice Nadler
Anger and Retaliation in Conflict: The Role of Attribution	236	(20)
Keith G. Allred
Self-Regulation in the Service of Conflict Resolution	256	(21)
Walter Mischel
Aaron L. DeSmet
PART THREE: PERSONAL DIFFERENCES	277	(66)
Process and Outcome Goal Orientations in Conflict Situations: The Importance of Framing	279	(10)
Tal Y. Katz
Caryn J. Block
Personality and Conflict	289	(27)
Sandra V. Sandy
Susan K. Boardman
Morton Deutsch
The Development of Conflict Resolution Skills in Children: Preschool to Adolescence	316	(27)
Sandra V. Sandy
Kathleen M. Cochran
PART FOUR: CREATIVITY AND CHANGE	343	(58)
Creativity and Conflict Resolution: The Role of Point of View	345	(10)
Howard E. Gruber
Some Guidelines for Developing a Creative Approach to Conflict	355	(11)
Peter T. Coleman
Morton Deutsch
Change Processes and Conflict	366	(16)
Eric C. Marcus
Learning Through Reflection	382	(19)
Victoria J. Marsick
Alfonso Sauquet
PART FIVE: DIFFICULT CONFLICTS	401	(50)
Aggression and Violence	403	(25)
Susan Opotow
Intractable Conflict	428	(23)
Peter T. Coleman
PART SIX: CULTURE AND CONFLICT	451	(46)
Culture and Conflict	453	(22)
Paul R. Kimmel
Cooperative and Competitive Conflict in China	475	(22)
Dean Tjosvold
Kwok Leung
David W. Johnson
PART SEVEN: MODELS OF PRACTICE	497	(72)
Teaching Conflict Resolution Skills in a Workshop	499	(23)
Ellen Raider
Susan Coleman
Janet Gerson
Mediation	522	(24)
Kenneth Kressel
Managing Conflict Through Large-Group Methods	546	(23)
Barbara Benedict Bunker
PART EIGHT: LOOKING TO THE FUTURE	569	(32)
A Framework for Thinking About Research on Conflict Resolution Training	571	(30)
Morton Deutsch
Concluding Overview	591	(10)
Peter T. Coleman
Recommended Reading	601	(10)
Contributors	611	(10)
Name Index	621	(8)
Subject Index	629