The Handbook of Contemporary Hospitality Management Research

by Brotherton, Bob

• ISBN13: 9780471983958
• ISBN10: 0471983950
• Edition: 1st
• Format: Hardcover
• Copyright: 1999-06-18
• Publisher: WILEY

Summary

As hospitality emerges as a mainstream subject area in universities, there is a growing need to create a research culture in the field. This book seeks to map out this emerging culture. It surveys the research agenda of the hospitality field, and provides a state-of-the- art perspective on philosophies, approaches, and methods.

Author Biography

Bob Brotherton's books reflect his long-standing interest and expertise in the application of research methodology to investigating the hospitality and tourism sectors.

Table of Contents

PHILOSOPHIES, APPROACHES AND METHODS.

Traditional and Alternative Research Philosophies (R. Wood).

Lacuna or Lost Cause? Some Reflections on Hospitality Management Research (S. Taylor & D. Edgar).

Researching Organisations from the Outside (D. Litteljohn & A. Roper).

Interdisciplinary Research: The Team Advantage! (M. Brookes, et al.).

Survey Research (R. Lucas).

Experimental Research (P. Jones).

Case Study Research (B. Brotherton).

Comparative Research (B. Brotherton).

Action Research (C. Lashley).

Observational Research (S. Jauncey).

Critical Incident Technique (D. Gilbert & A. Lockwood).

Measurement (F. Buttle).

Sampling (N. Hemmington).

Quantitative Data Analysis (A. Fyall & R. Thomas).

Qualitative Data Analysis and Interpretation (A. Hampton).

Presentation of Research Findings (T. Baum).

PERSPECTIVES, PRACTICES AND PROBLEMS.

Quality Management (N. Johns).

Strategic Management (E. Tse & M. Olsen).

Human Resource Management (C. Lashley & S. Watson).

Information Technology Management (M. Baker, et al.).

Hotel Operations Management (A. Lockwood & H. Ingram).

Catering Operations Management (P. Jones).

Industry Structure and Strategic Groups (D. Litteljohn).

Internationalisation (F. Go).

Small Business Management (R. Thomas, et al.).

Financial Management Research (G. Barlow).

Hospitality Management Research: Towards the Future? (B. Brotherton).

Index.