Handbook of Human-Computer Interaction

by Helander, Martin; Landauer, Thomas K.; Prabhu, Prasad V.

• ISBN13: 9780444818621
• ISBN10: 0444818626
• Edition: 2nd
• Format: Hardcover
• Copyright: 1997-10-01
• Publisher: Elsevier Science Ltd

Summary

This completely revised edition, of the Handbook of Human-Computer Interaction , of which 80% of the content is new, reflects the developments in the field since the publication of the first edition in 1988. The handbook is concerned with principles for design of the Human-Computer Interface, and has both academic and practical purposes. It is intended to summarize the research and provide recommendations for how the information can be used by designers of computer systems. The volume may also be used as a reference for teaching and research. Professionals who are involved in design of HCI will find this volume indispensable, including: computer scientists, cognitive scientists, experimental psychologists, human factors professionals, interface designers, systems engineers, managers and executives working with systems development. Much of the information in the handbook may also be generalized to apply to areas outside the traditional field of HCI.

Table of Contents

I Issues, Theories, Models and Methods in HCI	1	(228)
1 Human-Computer Interaction: Background and Issues	3	(30)
Raymond S. Nickerson
Thomas K. Landauer
2 Information Visualization	33	(16)
James D. Hollan
Benjamin B. Bederson
Jonathan I. Helfman
3 Mental Models and User Models	49	(16)
Robert B. Allen
4 Model-Based Optimization of Display Systems	65	(22)
Misha Pavel
Albert J. Ahumada, Jr.
5 Task Analysis, Task Allocation and Supervisory Control	87	(20)
Thomas B. Sheridan
6 Models of Graphical Perception	107	(30)
Gerald Lee Lohse
7 Using Natural Language Interfaces	137	(26)
William C. Ogden
Philip Bernick
8 Virtual Environments as Human-Computer Interfaces	163	(40)
Stephen R. Ellis
Durand R. Begault
Elizabeth M. Wenzel
9 Behavioral Research Methods in Human-Computer Interaction	203	(26)
Thomas K. Landauer
II Design and Development of Software Systems	229	(192)
10 How To Design Usable Systems	231	(24)
John D. Gould
Stephen J. Boies
Jacob Ukelson
11 Participatory Practices in the Software Lifecycle	255	(44)
Michael J. Muller
Jean Hallewell Haslwanter
Tom Dayton
12 Design for Quality-in-use: Human-Computer Interaction Meets Information Systems Development	299	(16)
Pelle Ehn
Jonas Lowgren
13 Ecological Information Systems and Support of Learning: Coupling Work Domain Information to User Characteristics	315	(32)
Annelise Mark Pejtersen
Jens Rasmussen
14 The Role of Task Analysis in the Design of Software	347	(14)
Robin Jeffries
15 The Use of Ethnographic Methods in Design and Evaluation	361	(6)
Bonnie A. Nardi
16 What do Prototypes Prototype?	367	(16)
Stephanie Houde
Charles Hill
17 Scenario-Based Design	383	(24)
John M. Carroll
18 International Ergonomic HCI Standards	407	(14)
Ahmet Cakir
Wolfgang Dzida
III User Interface Design	421	(230)
19 Graphical User Interfaces	423	(18)
Aaron Marcus
20 The Role of Metaphors in User Interface Design	441	(22)
Dennis C. Neale
John M. Carroll
21 Direct Manipulation and Other Lessons	463	(26)
David M. Frohlich
22 Human Error and User-Interface Design	489	(14)
Prasad V. Prabhu
Girish V. Prabhu
23 Screen Design	503	(30)
Thomas S. Tullis
24 Design of Menus	533	(40)
Kenneth R. Paap
Nancy J. Cooke
25 Color and Human-Computer Interaction	573	(44)
David L. Post
26 How Not to Have to Navigate Through Too Many Displays	617	(34)
David D. Woods
Jennifer C. Watts
IV Evaluation of HCI	651	(128)
27 The Usability Engineering Framework for Product Design and Evaluation	653	(36)
Dennis Wixon
Chauncey Wilson
28 User-Centered Software Evaluation Methodologies	689	(16)
John Karat
29 Usability Inspection Methods	705	(12)
Robert A. Virzi
30 Cognitive Walkthroughs	717	(16)
Clayton Lewis
Cathleen Wharton
31 A Guide to GOMS Model Usability Evaluation using NGOMSL	733	(34)
David Kieras
32 Cost-Justifying Usability Engineering in the Software Life Cycle	767	(12)
Clare-Marie Karat
V Individual Differences and Training	779	(96)
33 From Novice to Expert	781	(16)
Richard E. Mayer
34 Computer Technology and the Older Adult	797	(16)
Sara J. Czaja
35 Human Computer Interfaces for People with Disabilities	813	(12)
Alan F. Newell
Peter Gregor
36 Computer-Based Instruction	825	(24)
Ray E. Eberts
37 Intelligent Tutoring Systems	849	(26)
Albert T. Corbett
Kenneth R. Koedinger
John R. Anderson
VI Multimedia, Video and Voice	875	(228)
38 Hypertext and its Implications for the Internet	877	(38)
Pawan R. Vora
Martin G. Helander
39 Multimedia Interaction	915	(32)
John A. Waterworth
Mark H. Chignell
40 A Practical Guide to Working with Edited Video	947	(32)
Wendy A. Kellogg
Rachel K. E. Bellamy
Mary Van Deusen
41 Desktop Video Conferencing: A Systems Approach	979	(24)
Jonathan K. Kies
Robert C. Williges
Beverly H. Williges
42 Auditory Interfaces	1003	(40)
William W. Gaver
43 Design Issues for Interfaces using Voice Input	1043	(18)
Candace Kamm
Martin Helander
44 Applying Speech Synthesis to User Interfaces	1061	(24)
Murray F. Spiegel
Lynn Streeter
45 Designing Voice Menu Applications for Telephones	1085	(18)
Monica A. Marics
George Engelbeck
VII Programming, Intelligent Interface Design and Knowledge-Based Systems	1103	(180)
46 Expertise and Instruction in Software Development	1105	(22)
Mary Beth Rosson
John M. Carroll
47 End-User Programming	1127	(20)
Michael Eisenberg
48 Interactive Software Architecture	1147	(12)
Dan R. Olsen Jr.
49 User Aspects Of Knowledge-Based Systems	1159	(18)
Yvonne Waern
Sture Hagglund
50 Paradigms for Intelligent Interface Design	1177	(26)
Emilie M. Roth
Jane T. Malin
Debra L. Schreckenghost
51 Knowledge Elicitation for the Design of Software Agents	1203	(32)
Guy A. Boy
52 Decision Support Systems: Integrating Decision Aiding And Decision Training	1235	(24)
Wayne W. Zachary
Joan M. Ryder
53 Human Computer Interaction Applications for Intelligent Transportation Systems	1259	(24)
Thomas A. Dingus
Andrew W. Gellatly
Stephen J. Reinach
VIII Input Devices and Design of Work Stations	1283	(148)
54 Keys and Keyboards	1285	(32)
James R. Lewis
Kathleen M. Potosnak
Regis L. Magyar
55 Pointing Devices	1317	(32)
Joel S. Greenstein
56 Ergonomics of CAD Systems	1349	(46)
Holger Luczak
Johannes Springer
57 Design of the Computer Workstation	1395	(20)
Karl H. E. Kroemer
58 Work-related Disorders and the Operation of Computer VDT's	1415	(16)
Mats Hagberg
David Rempel
IX CSCW and Organizational Issues in HCI	1431	(88)
59 Research on Computer Supported Cooperative Work	1433	(24)
Gary M. Olson
Judith S. Olson
60 Organizational Issues in Development and Implementation of Interactive Systems	1457	(18)
Jonathan Grudin
M. Lynne Markus
61 Understanding the Organisational Remifications of Implementing Information Technology Systems	1475	(22)
Ken Eason
62 Psychosocial Aspects of Computerized Office Work	1497	(22)
Michael J. Smith
Frank T. Conway
Author Index	1519	(32)
Subject Index	1551