Summary

The Handbook stands alone as a rigorous, evidence-based Body of Knowledge under the banner of the International Society for Performance Improvementrs"s "performance landscape," and for the first time provides a unified and authoritative compendium of standard principles and best practices for improving productivity and performance in the workplace. Featuring best-in-field researchers, thinkers, and practitioners across several disciplines and geographic boundaries, each volume provides a current review of all information presently available for the three core areas of improving performance in the workplace: Instructional Design and Training Delivery; Intervention Selection and Implementation; and Measurement and Evaluation.

Author Biography

Kenneth H. Silber, Ph.D., CPT, is an Associate Professor Emeritus in instructional technology at Northern Illinois University, and president of Silber Performance Consulting.

Wellesley R. (Rob) Foshay, Ph.D., CPT,?is director-research for the Education Technology Group of Texas Instruments.

Ryan Watkins, Ph.D. is an associate professor at the George Washington University in Washington, D.C.

Doug Leigh is an associate professor of education at Pepperdine University's Graduate School of Education and Psychology.

James L. Moseley, Ed.D., LPC, CHES, CPT, is an associate professor at Wayne State University's College of Education Instructional Technology Program.

Joan C. Dessinger, Ed.D., CPT, is an author, consultant, editor, and educator.

About ISPI.?Founded in 1962, ISPI is the leading international association dedicated to improving productivity and performance in the workplace. ISPI represents more than 10,000 international and chapter members throughout the United States, Canada, and 40 other countries. ISPI is the premier professional association dedicated to improving workplace performance and its members include trainers, instructional designers, and organization development, performance, and human resource professionals.

Introduction to Volume One
Foundations
Some Principles Underlying the Cognitive Approach to Instructional Design
A Principle-Based Model of Instructional Design
Origins and Evolution of Instructional Systems Design
Analysis
Collecting Analysis Data
From Performance Analysis to Training Needs Assessment
Behavioral Task Analysis
Cognitive Task Analysis
Instructional Strategies
An Analysis of the Failure of Electronic Media and Discovery-Based Learning: Evidence for the Performance Benefits of Guided Training Methods
Instructional Strategies for Receptive Learning Environments
Instructional Strategies for Directive Learning Environments
Assembling and Analyzing the Building Blocks of Problem-Based Learning Environments
High Engagement Strategies in Simulation and Gaming
Video Game Based Learning: An Emerging Paradigm for Instruction
Training Complex Psychomotor Performance Skills: A Part-Task Approach
Evaluation
An Overview of Level Two Certification Processes
The Role of Evaluation in Instructional Design
Management
Managing ID/Training Development and Delivery
Managing Relationships in the Performance Improvement Process
Managing ID in the Context of a Training Organization
About the Editors
About the Contributors
The International Society for Performance Instruction
Name Index
Subject Index
Introduction to Volume Two
Acknowledgements
Introduction
HPT Models: An Overview of the Major Models in the Field
Linking Practice and Theory
The Performance Pyramid
Editors' Discussion
Vision, Mission, Objectives
Future Search
SWOT Analysis
Appreciative Inquiry
Editors' Discussion
Resources
Organizational Restructuring
Editors' Discussion
Expectations and Feedback
Realistic Job Previews
360-Degree Feedback
Performance Measurement and Management Systems
Achieving Improved Performance Through Managerial Coaching
Performance Management Systems
Editors' Discussion
Tools, Environment, and Processes
Electronic Performance Support Systems
Performance Aids
Knowledge Management
The Change Readiness Rubric
Process Improvement
Editors' Discussion
Incentives, Rewards, and Recognition
Incentive Systems
Rewards, Positive Reinforcement, and Incentive Systems
Employee and Executive Compensation
Editors' Discussion
Motivation and Self-Concept
Motivational Communication
Career Mentoring
Job Crafting
Editors' Discussion
Knowledge and Skills
e-Learning
Cross-Disciplinary Team Learning
Mentoring
Executive Leadership Coaching
Editors' Discussion
Performance Capacity
Outsourcing
Succession Planning and Management
Editors' Discussion
Organizational Culture
Organizational Culture
Diversity and Cultural Competence
Editors' Discussion
Continuous Monitoring
Needs Assessment
Data Collection
Editors' Discussion
Significant Accomplishments
Return on Investment
Editors' Discussion
Editors' Epilogue
About the Contributors
About the Editors
Name Index
Subject Index
Introduction to Volume Three
Acknowledgements
Perspectives in Measurement and Evaluation
Measurement, Evaluation, and Research: Feedback for Decision Making
Measurement and Evaluation in the Workplace
Unleashing the Positive Power of Measurement in the Workplace
Relating Training and Business Performance: The Case for a Business Evaluation Strategy
Success Case Methodology in Measurement and Evaluation
Pillars in Measurement and Evaluation
Needs Assessment: A Lighthouse Beacon
The Impact Evaluation Process
Full-Scope Evaluation: Do You Really Oughta, Wanna
How to Use Kirkpatricks Taxonomy Effectively in the Workplace
Ethical Considerations in Performance Measurement
Mosaics in Measurement and Evaluation
Performance-Based Evaluation: Tools, Techniques, and Tips
Test Strategies: Verifying Capability to Perform
The Business of Program Evaluation: ROI
Integrated Evaluation: Improving Performance Improvement
Using Evaluation Results to Improve Human Performance Technology Projects
Frontiers in Measurement and Evaluation
Understanding Context: Evaluation and Measurement in Non-Profit Sectors
Using New Technology to Create a User-Friendly Evaluation Process
New Kids on the Block: Evaluation in Practice
Expanding Scope of Evaluation in Todays Organizations
The Changing Role of Evaluators and Evaluation
About the Editors
About the Contributors
About the International Society for Performance Improvement
Name Index
Subject Index
Table of Contents provided by Publisher. All Rights Reserved.

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