Handbook of Improving Performance in the Workplace, Volume 2, The Handbook of Selecting and Implementing Performance Interventions,

by Editor: Ryan Watkins (George Washington University); Editor: Doug Leigh

• ISBN13: 9780470531686
• ISBN10: 0470531681
• Format: eBook
• Copyright: 2009-12-01
• Publisher: Pfeiffer
• More Book Details
• Purchase Benefits

Summary

In this groundbreaking volume, leading practitioners and scholars from around the world provide an authoritative review of the most up-to-date information available on performance interventions, all presented within a holistic framework that helps ensure the accomplishment of significant results.Addressing more than 30 performance interventions, with such varied topics as Incentive Systems, e-Learning, Succession Planning and Executive Coaching, this volume guides readers through the development of comprehensive performance improvement systems. Each chapter illustrates in practical terms how to select, plan, implement, and manage performance interventions, as well as how to evaluate their results. Through best practices research, comparative analysis, illustrative case studies from around the world, and editorial guidance on how to link together diverse interventions, the handbook is an important guide for achieving desired results in the workplace and beyond.Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three main areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.

Table of Contents

Introduction to Volume Two

Acknowledgements

Introduction

HPT Models: An Overview of the Major Models in the Field

Linking Practice and Theory

The Performance Pyramid

Editors' Discussion

Vision, Mission, Objectives

Future Search

SWOT Analysis

Appreciative Inquiry

Editors' Discussion

Resources

Organizational Restructuring

Editors' Discussion

Expectations and Feedback

Realistic Job Previews

360-Degree Feedback

Performance Measurement and Management Systems

Achieving Improved Performance Through Managerial Coaching

Performance Management Systems

Editors' Discussion

Tools, Environment, and Processes

Electronic Performance Support Systems

Performance Aids

Knowledge Management

The Change Readiness Rubric

Process Improvement

Editors' Discussion

Incentives, Rewards, and Recognition

Incentive Systems

Rewards, Positive Reinforcement, and Incentive Systems

Employee and Executive Compensation

Editors' Discussion

Motivation and Self-Concept

Motivational Communication

Career Mentoring

Job Crafting

Editors' Discussion

Knowledge and Skills

e-Learning

Cross-Disciplinary Team Learning

Mentoring

Executive Leadership Coaching

Editors' Discussion

Performance Capacity

Outsourcing

Succession Planning and Management

Editors' Discussion

Organizational Culture

Organizational Culture

Diversity and Cultural Competence

Editors' Discussion

Continuous Monitoring

Needs Assessment

Data Collection

Editors' Discussion

Significant Accomplishments

Return on Investment

Editors' Discussion

Editors' Epilogue

About the Contributors

About the Editors

Name Index

Subject Index

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