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Andreas Schwarz is Senior Lecturer and Managing Chair of the Department of Media Studies at Ilmenau University of Technology in Germany. He is also managing director of the International Research Group on Crisis Communication and the founding chair of the Temporary Working Group on Crisis Communication at the European Communication Research and Education Association (ECREA).
Matthew Seeger is Dean of the College of Fine Arts, Performing and Communication Arts and Professor of Communication at Wayne State University, USA. His influential research in crisis communication scholarship had led to over 100 journal articles, contributions and co-authoring six books on crisis communication and organizational communication ethics.
Notes on Contributors ix
Introduction: Searching for an Integrative Approach to International Crisis Communication Research
1. Significance and Structure of International Risk and Crisis Communication Research: Toward an Integrative Approach 1Andreas Schwarz, Matthew W. Seeger, and Claudia Auer
Part I Disciplinary Foundations for International Crisis Communication Research 11
Political Science
2. Political Science Research on Crises and Crisis Communications 13Saundra K. Schneider and Marty P. Jordan
Management and Economics
3. Delving into the Roots of Crises: The Genealogy of Surprise 24Christophe Roux‐Dufort
Psychology
4. The Psychology of Crisis Communication 34M. Brooke Rogers and Julia M. Pearce
Sociology
5. Sociological Foundations of Crisis Communication 45Martin Voss and Daniel F. Lorenz
Anthropology
6. “Crisis” in Social Anthropology: Rethinking a Missing Concept 56Stefan Beck and Michi Knecht
Communication: Toward an Integrative Approach
7. Communication – Conclusions for an Integrative Approach to International Crisis Communication Research 66Claudia Auer, Andreas Schwarz, and Matthew W. Seeger
Part II Actors and Institutional Communicators in International Crises 73
War
8. Military, Government, and Media Management in Wartime 75Kathrin Schleicher
Terrorism
9. Crisis Communication and Terrorist Attacks 85Owen Hargie and Pauline Irving
Natural Disasters/Pandemia
10. Communication Concerning Disasters and Pandemics: Coproducing Community Resilience and Crisis Response 96Jenni Hyvärinen and Marita Vos
Organizational Crisis
11. International Organizational Crisis Communication: A Simple Rules Approach to Managing Crisis Complexity 108Robert R. Ulmer and Andrew S. Pyle
Political Crisis
12. Conceptualizing Political Crisis and the Role of Public Diplomacy in Crisis Communication Research 119Claudia Auer
Part III The Role of the Media in the Construction of International Crises 133
13. The Role of the Media in the Discursive Construction of Wars 135Stig Arne Nohrstedt
14. Terrorism and the Role of the Media 145Liane Rothenberger
15. Media Framing of Disasters: Implications for Disaster Response Communicators 155J. Suzanne Horsley
16. Organizational Crisis and the News Media 165Mario Schranz and Mark Eisenegger
17. Political, Social, and Economic Crises in Public Communication 175Kurt Imhof
Part IV Domestic and International Audiences in the Context of Crisis Communication 189
18. War, Media, and Public Opinion: A Battle for Hearts and Minds 191Michel M. Haigh
19. Terrorism – Orchestrated Staging and Indicator of Crisis 200Wolfgang Frindte, Daniel Geschke, and Sebastian Wagner
20. Reoccurring Challenges and Emerging Threats: Crises and the New Millennium 212Patric R. Spence and Kenneth A. Lachlan
21. Domestic and International Audiences of Organizational Crisis Communication: State of the Art and Implications for Cross‐Cultural Crisis Communication 224An‐Sofie Claeys and Andreas Schwarz
22. Environmental Crises and the Public: Media Audiences in the Context of Environmental and Natural Threats and Disasters 236Jens Wolling
Part V The State of Crisis Communication Research Around the Globe 249
Crisis Communication Research in Africa
23. Crisis Communication Research in South Africa 251Herman Wasserman and Nathalie Hyde‐Clarke
24. Crisis Communication Research in Nigeria 259Amiso M. George
Crisis Communication Research in Asia
25. Crisis Communication Research in the Chinese Mainland 269Yi‐Hui Christine Huang, Fang Wu, Yang Cheng, and Joanne Chen Lyu
26. Crisis Communication Research in Singapore 283Augustine Pang
27. Crisis Communication Research in South Korea 292Sora Kim
28. Risk and Crisis Communication Research in India 302Ganga S. Dhanesh and Krishnamurthy Sriramesh
Crisis Communication Research in the Middle East
29. Crisis Communication Research in the Middle East & North Africa (MENA): Echoes of Normalizing Historical Crisis 313Ibrahim Saleh
30. Crisis Communication Research in Israel: Growth and Gaps 327Eytan Gilboa and Clila Magen
Crisis Communication Research in Australia and Oceania 31. Crisis Communication Research in Australia 337Chris Galloway
32. Crisis Communication Research in Aotearoa/New Zealand 347Ted Zorn, Margie Comrie, and Susan Fountaine
Crisis Communication Research in Western Europe 33. Crisis Communication Research in Germany 357Andreas Schwarz
34. Crisis Communication Research in Northern Europe 373Finn Frandsen and Winni Johansen
Crisis Communication Research in Eastern Europe
35. Crisis Communication Research in Eastern Europe: The Cases of Poland and Hungary 384Gyorgy Szondi and Paweł Surowiec
36. Crisis Management and Communication Research in Russia 397Sergei A. Samoilenko
Crisis Communication Research in Latin America
37. Crisis and Risk Communication Research in Colombia 411Jesús Arroyave and Ana María Erazo‐Coronado
Crisis Communication Research in North America
38. Crisis Communication Research in the United States 422Matthew W. Seeger, Alyssa Grace Sloan, and Timothy L. Sellnow
Part VI Challenges and Topics of Future Research on Crisis Communication 435
Conceptual and Methodological Challenges of Risk and Crisis Communication in the Twenty-first Century
39. Paradigms of Risk and Crisis Communication in the Twenty‐first Century 437Robert L. Heath and Michael J. Palenchar
40. Global Product Recall Communications and Regulatory Focus Theory 447Daniel Laufer
41. Methodological Challenges of International Crisis Communication Research 456W. Timothy Coombs
New Technologies in International Crisis Communication
42. New Technologies and Applications in International Crisis Communication and Disaster Management 465Andreas Schwarz, Jean‐Christophe Binetti, Wolfgang Broll, and Andreas Mitschele‐Thiel
43. The Future Role of Social Media in International Crisis Communication 478Chiara Valentini and Dean Kruckeberg
Preparation for International and Cross-cultural Crises
44. Preparing for International and Cross‐cultural Crises: The Role of Competing Voices, Inclusivity, and the Interplay of Responsibility in Global Organizations 489Timothy L. Sellnow and Shari R. Veil
45. Putting Research into Practice: Models for Education and Application of International Crisis Communication Research 499Alice Srugies
Summing Up and Looking Ahead: The Future of International Crisis Communication Research
46. Risk, Crisis, and the Global Village: International Perspectives 510Matthew W. Seeger, Claudia Auer, and Andreas Schwarz
Index 518
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