The Handbook of Logistics and Distribution Manage

by Rushton, Alan; Oxley, John; Croucher, Phil

• ISBN13: 9780749433659
• ISBN10: 0749433655
• Edition: 2nd
• Format: Paperback
• Copyright: 2001-02-01
• Publisher: Kogan Page Ltd

Summary

Praise and Reviews 'An original look at this vital subject.' STORAGE HANDLING DISTRIBUTION Logistics and distribution management is now recognised as a major industrial and economic function in its own right. An appreciation of the sheer scope and importance of the subject has led to a new professional approach that concentrates on the logistics function as a whole as well as on the individual sub-systems. This second edition of a popular and practical handbook recognizes this new perception and explores all the respective stages of the supply chain, from raw materials through to the final distribution of the finished product. The major topics covered are: concepts of logistics and distribution; planning for logistics; procurement and inventory decisions; warehousing and storage; freight transport; information and supply-chain management. Richly illustrated throughout with diagrams and photographs, this new edition is an invaluable guide for distribution, logistics and supply-chain managers, as well as students taking logistics-related degrees and professional qualifications.

Table of Contents

List of figures	xv
List of tables	xxi
Preface	xxiii
Abbreviations	xxix
PART 1 CONCEPTS OF LOGISTICS AND DISTRIBUTION
Introduction to logistics and distribution	3	(16)
Introduction	3	(1)
Definitions	4	(2)
Elements of logistics and distribution	6	(1)
Historical perspective	7	(3)
Importance of logistics and distribution	10	(3)
Logistics and distribution structure	13	(1)
The industry and education	13	(3)
Summary	16	(3)
Integrated logistics and the supply chain	19	(16)
Introduction	19	(1)
The total logistics concept	19	(2)
Planning for distribution and logistics	21	(6)
Globalization and integration	27	(1)
Integrated systems	28	(2)
Logistics and supply chain management	30	(2)
Competitive advantage through logistics	32	(2)
Summary	34	(1)
Customer service and logistics	35	(14)
Introduction	35	(1)
The components of customer service	36	(1)
A customer service policy	37	(1)
An approach for developing a customer service policy	38	(5)
Levels of customer service	43	(1)
Measuring customer service	44	(3)
The customer service explosion	47	(1)
Summary	47	(2)
Channels of distribution	49	(24)
Introduction	49	(1)
Channel types and structure	50	(5)
Channel selection	55	(8)
Key drivers for third-party distribution	63	(5)
Key issues in third-party distribution and logistics	68	(2)
Summary	70	(3)
Key issues and challenges for logistics	73	(10)
Introduction	73	(1)
The external environment	74	(1)
Supply	75	(1)
Distribution	76	(1)
Retailing	77	(1)
The consumer	78	(1)
Summary	79	(4)
PART 2 PLANNING FOR LOGISTICS
Planning framework for logistics	83	(16)
Introduction	83	(1)
Pressures for change	83	(2)
Strategic planning overview	85	(3)
Logistics design strategy	88	(3)
Product characteristics	91	(4)
The product life cycle	95	(1)
Packaging	96	(1)
Unit loads	97	(1)
Summary	98	(1)
Logistics processes	99	(14)
Introduction	99	(1)
The Importance of logistics processes	100	(1)
Key logistics processes	101	(4)
Approach	105	(1)
Tools and techniques	106	(3)
Summary	109	(4)
Planning physical distribution	113	(26)
Introduction	113	(2)
The role of depots and warehouses	115	(1)
Cost relationships	116	(9)
A planned approach or methodology	125	(8)
Matching logistics strategy to business strategy	133	(1)
Depot site considerations	134	(3)
Summary	137	(2)
Logistics management and organization	139	(18)
Introduction	139	(1)
Relationships with other corporate functions	140	(1)
Logistics organizational structures	141	(2)
Organizational integration	143	(4)
The role of the logistics or distribution manager	147	(2)
A world-class logistician -- the logistics director	149	(2)
Payment schemes	151	(5)
Summary	156	(1)
Distribution: tactical and operational techniques	157	(10)
Introduction	157	(1)
The selection of temporary staff and assets	158	(2)
Vehicle utilization	160	(2)
Vehicle capacity	162	(1)
Fleet utilization	163	(2)
Vehicle monitoring	165	(1)
Zero-based budgets	165	(1)
Summary	166	(1)
Manufacturing and materials management	167	(14)
Introduction	167	(4)
Manufacturing resource planning (MRPII)	171	(1)
Material requirements planning (MRP)	171	(1)
The MRP system	172	(4)
Flexible fulfilment (postponement)	176	(1)
The effects on distribution activities	177	(1)
Summary	177	(4)
PART 3 PROCUREMENT AND INVENTORY DECISIONS
Basic inventory planning and management	181	(18)
Introduction	181	(1)
The need to hold stocks	182	(1)
Types of stock-holding	183	(1)
The implications for other logistics functions	184	(2)
Inventory costs	186	(1)
Inventory replenishment systems	187	(4)
Reorder quantities	191	(3)
Demand forecasting	194	(3)
Summary	197	(2)
Inventory and the supply chain	199	(16)
Introduction	199	(1)
Problems with traditional approaches to inventory planning	200	(1)
Different inventory requirements	201	(1)
The lead-time gap	202	(1)
Inventory and time	203	(2)
Analysing time and inventory	205	(2)
Inventory planning for manufacturing	207	(1)
Inventory planning for retailing	208	(4)
Summary	212	(3)
Procurement	215	(14)
Introduction	215	(1)
Setting the procurement objectives	216	(6)
Managing the suppliers	222	(3)
Delivered price	225	(1)
Summary	225	(4)
PART 4 WAREHOUSING AND STORAGE
Principles of warehousing	229	(16)
Introduction	229	(1)
Strategic issues affecting warehousing	230	(2)
Costs	232	(1)
The role of warehouses	233	(1)
Types of warehouse or distribution centre	234	(1)
Warehouse operations	235	(3)
Objectives and principles of good warehouse design and management	238	(3)
Communication and information	241	(1)
Packaging and unit loads	241	(2)
Summary	243	(2)
Storage systems and equipment	245	(20)
Introduction	245	(1)
Stock location	246	(2)
Palletized storage	248	(9)
Palletized storage -- comparison of systems	257	(1)
Small item storage systems	257	(6)
Other types of storage	263	(1)
Summary	264	(1)
Handling systems	265	(22)
Introduction	265	(1)
Powered industrial trucks and attachments	266	(13)
Cranes	279	(2)
Conveyors for unit load handling	281	(4)
Summary	285	(2)
Order picking and replenishment	287	(14)
Introduction	287	(1)
Principles of order picking	288	(1)
Order picking regimes	289	(2)
Methods of order picking	291	(5)
Information in order picking	296	(2)
Picking productivity	298	(1)
Replenishment factors	298	(1)
Summary	299	(2)
Advanced systems	301	(12)
Introduction	301	(1)
AS/RS systems for unit loads	302	(3)
Order picking systems	305	(1)
Sortation systems	306	(1)
Automated guided vehicles (AGVs)	307	(2)
Robotic applications	309	(1)
Factors influencing the choice of technology	309	(2)
Summary	311	(2)
Warehouse design	313	(12)
Introduction	313	(1)
Design procedure	314	(9)
Summary	323	(2)
Warehouse management and information	325	(10)
Introduction	325	(1)
Performance monitoring	325	(3)
Information technology	328	(1)
Warehouse management computer package characteristics	328	(2)
Data capture and transmission	330	(1)
Radio data communication	331	(1)
Summary	332	(3)
PART 5 FREIGHT TRANSPORT
International logistics: modal choice	335	(16)
Introduction	335	(2)
Operational factors	337	(2)
Transport mode characteristics	339	(4)
Method of selection	343	(2)
Aspects of international trade	345	(4)
Summary	349	(2)
Intermodal transport	351	(14)
Introduction	351	(1)
Intermodal equipment	352	(4)
Intermodal vehicles	356	(4)
Intermodal infrastructure	360	(2)
Freight facilities grants	362	(1)
Track access grants	362	(1)
Summary	362	(3)
Road freight transport: vehicle selection	365	(22)
Introduction	365	(1)
Main vehicle types	366	(3)
Types of operation	369	(6)
Load types and characteristics	375	(3)
Main types of vehicle body	378	(5)
The wider implications of vehicle selection	383	(2)
Vehicle acquisition	385	(1)
Summary	386	(1)
Road freight transport: vehicle costing	387	(20)
Introduction	387	(1)
Reasons for road freight transport vehicle costing	388	(1)
The main types of costing system	389	(2)
Vehicle standing costs	391	(4)
Vehicle running costs	395	(2)
Overhead costs	397	(2)
Costing the total transport operation	399	(1)
Whole life costing	400	(3)
Vehicle cost comparisons	403	(1)
Summary	403	(4)
Road freight transport: legislation	407	(10)
Introduction	407	(1)
Operator licensing	408	(1)
Driver licensing	409	(1)
Drivers' hours regulations	410	(1)
Tachographs	411	(2)
Vehicle dimensions	413	(3)
Summary	416	(1)
Road freight transport: planning and resourcing	417	(28)
Introduction	417	(1)
Need for planning	418	(1)
Need management	419	(1)
Transport resource requirements	420	(2)
Vehicle routeing and scheduling problems	422	(3)
Data for manual and computer routeing and scheduling	425	(4)
Manual methods of vehicle routeing and scheduling	429	(2)
A detailed approach to manual scheduling	431	(6)
Computer routeing and scheduling	437	(1)
Other computer applications	438	(3)
Summary	441	(4)
PART 6 INFORMATION AND THE SUPPLY CHAIN
The monitoring and control of logistics and distribution operations	445	(20)
Introduction	445	(2)
Why monitor?	447	(1)
Monitoring and control: a general approach	448	(2)
What to measure against?	450	(3)
An operational planning and control system	453	(2)
Leaders and laggers	455	(1)
Good practice	456	(4)
Influencing factors	460	(1)
Detailed and key measures	461	(2)
Summary	463	(2)
Benchmarking	465	(18)
Introduction	465	(1)
Why should an organization engage in benchmarking?	466	(1)
How to conduct a benchmarking exercise	466	(6)
Formal benchmarking systems	472	(1)
Benchmarking distribution operations	473	(9)
Summary	482	(1)
IT in the supply chain	483	(12)
Introduction	483	(1)
Basic communication	484	(1)
Supply chain planning	485	(2)
Warehousing	487	(1)
Inventory	488	(1)
Transport	488	(2)
Other applications	490	(1)
Summary	491	(4)
PART 7 ASSOCIATED FACTORS
Outsourcing: the selection process	495	(16)
Introduction	495	(1)
Approach	495	(14)
Summary	509	(2)
Security and safety in distribution	511	(12)
Introduction	511	(1)
Vehicle security	511	(5)
The depot	516	(2)
Personnel	518	(1)
Useful publications and sources of information	519	(1)
Safety in the distribution centre	520	(2)
Summary	522	(1)
Logistics and the environment	523	(16)
Introduction	523	(1)
The European Union and environmental legislation	524	(2)
Logistics and environmental best practice	526	(11)
Summary	537	(2)
New concepts in logistics	539	(16)
Introduction	539	(1)
Trading using the Internet	540	(2)
Home shopping	542	(2)
Efficient consumer response (ECR)	544	(1)
Lean thinking	545	(1)
The agile supply chain	546	(1)
Fourth-party logistics	547	(3)
Alternative fuels	550	(3)
Summary	553	(2)
References	555	(2)
Index	557