Handbook of Workplace Assessment

by John C. Scott (University of Essex); Douglas H. Reynolds (Development Dimensions International)

• ISBN13: 9780470634585
• ISBN10: 0470634588
• Format: eBook
• Copyright: 2010-06-01
• Publisher: Pfeiffer

Summary

Praise for Handbook of Workplace Assessment"Wow-what a powerhouse group of authors and topics! This will be my go-to s ource for in-depth information on a broad range of assessment issues."-Wayne F. Cascio, editor, Journal of World Business, and Robert H. Reynolds Chair in Global Leadership, The Business School University of Colorado Denver"The Handbook of Workplace Assessment is must reading for practitioners, researchers, students, and implementers of assessment programs as we move forward in a global world of work where changes are continuously anticipated in the workforce, design of jobs, economies, legal arena, and technologies."-Sheldon Zedeck, professor of psychology, vice provost of academic affairs and faculty welfare, University of California at Berkeley"The Handbook of Workplace Assessment is a book you will find yourself reaching for time after time as we all navigate through the demands of attracting, developing, and retaining talent. The authors and editors capture, in practical terms, how companies can effectively leverage assessment techniques to successfully manage talent and achieve business goals."-Jennifer R. Burnett, senior vice president, Global Staffing and Learning Talent Assessment for Selection and Development, Bank of America"Scott and Reynolds have succeeded in developing a comprehensive yet practical guide to assessment that is sure to be a trusted resource for years to come."-Corey Seitz, vice president, Global Talent Management, Johnson & Johnson

Table of Contents

Foreword

Preface

Acknowledgments

The Authors

A Call to Action: Where are the Practical, Proven Assessment Tools?

Framework for Organizational Assessment

Individual Differences that Influence Performance and Effectiveness: What Should We Assess?

Indicators of Quality Assessment

General Cognitive Ability

Personality

Background and Experience

Knowledge and Skill

Physical Performance

Competencies, Job Analysis, and the Next Generation of Modeling

Assessment for Selection, Promotion and Development

Assessment for Technical Jobs

Assessment for Administrative and Professional Jobs

Assessment for Sales Positions

Assessment for Supervisory and Early Leadership Roles

Executive and Managerial Assessment

The Special Case of Public Sector Police and Fire Selection

Strategic Assessment Programs

The Role of Assessment in Succession Management

Assessing the Potential of Individuals: The Prediction of Future Behavior

Assessment for Organizational Change: Mergers, Restructuring and Downsizing

Global Applications of Assessment

Advances, Trends and Issues

Advances in Technology-Facilitated Assessment

The Legal Environment for Assessment

Validation Strategies

Addressing the Flaws in our Assessment Decisions

Strategic Evaluation of the Workplace Assessment Program

Concluding Thoughts

Appendix Representative Assessment Tools

Name Index

Subject Index

Table of Contents provided by Publisher. All Rights Reserved.