Handbook of Workplace Assessment : Evidence-Based Practices for Selecting and Developing Organizational Talent

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  • Format: Hardcover
  • Copyright: 2010-07-26
  • Publisher: Pfeiffer & Co

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This definitive reference on workplace assessment for HR professionals features comprehensive overviews and best practices for all types of assessments for the selection, development, and development needs of all organizational employee levels. The book covers an unprecedented range of types of assessments and measurement approaches, including quality, abilities and intelligence, personality, background and experience, knowledge and skill, and competencies. Each chapter discusses the business need or market condition that supports the use of an assessment, the appropriate use of each assessment instrument, modes of administration, implementation, managing the assessment program, and instructive case studies.

Author Biography

John C. Scott is chief operating officer and cofounder of APTMetrics, Inc., a global human resource consulting firm that designs sophisticated talent management solutions for Fortune 100 companies and market innovators. He is coeditor of The Human Resources Program–Evaluation Handbook and coauthor of Evaluating Human Resources Programs: A Six-Phase Approach for Optimizing Performance.

Douglas H. Reynolds is vice president of assessment technology at Development Dimensions International, where he leads the development and deployment of assessment and testing products. Recently Doug coauthored Online Recruiting and Selection, a book on the integration of technology with personnel selection practices.

Table of Contents

Figures, Tables, and Exhibitsp. xvii
Forewordp. xxiii
Prefacep. xxv
Acknowledgmentsp. xxxiii
The Editorsp. xxxv
The Contributorsp. xxxvii
Framework for Organizational Assessmentp. 1
Individual Differences That Influence Performance and Effectiveness: What Should We Assess?p. 3
Indicators of Quality Assessmentp. 27
General Cognitive Abilityp. 61
Personalityp. 81
Assessment of Background and Life Experience: The Past as Prologuep. 109
Knowledge and Skillp. 141
Physical Performancep. 165
Competencies, Job Analysis, and the Next Generation of Modelingp. 197
Assessment for Selection, Promotion, and Developmentp. 233
So Where Are the Promised, Practical, and Proven Selection Tools for Managerial Selection and Beyond? A Call to Actionp. 235
Assessment for Technical Jobsp. 247
Assessment for Administrative and Professional Jobsp. 279
Assessment for Sales Positionsp. 323
Assessment for Supervisory and Early Leadership Rolesp. 365
Executive and Managerial Assessmentp. 395
The Special Case of Public Sector Police and Fire Selectionp. 437
Strategic Assessment Programsp. 463
The Role of Assessment in Succession Managementp. 465
Assessing the Potential of Individuals: The Prediction of Future Behaviorp. 495
Assessment for Organizational Change: Mergers, Restructuring, and Downsizingp. 533
Global Applications of Assessmentp. 577
Advances, Trends, and Issuesp. 607
Advances in Technology-Facilitated Assessmentp. 609
The Legal Environment for Assessmentp. 643
Validation Strategiesp. 671
Addressing the Flaws in Our Assessment Decisionsp. 711
Strategic Evaluation of the Workplace Assessment Programp. 729
Final Thoughts on the Selection and Assessment Fieldp. 757
Appendix: Example Assessments Designed for Workplace Applicationp. 779
Name Indexp. 797
Subject Indexp. 809
Table of Contents provided by Ingram. All Rights Reserved.

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