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John C. Scott is chief operating officer and cofounder of APTMetrics, Inc., a global human resource consulting firm that designs sophisticated talent management solutions for Fortune 100 companies and market innovators. He is coeditor of The Human Resources ProgramEvaluation Handbook and coauthor of Evaluating Human Resources Programs: A Six-Phase Approach for Optimizing Performance.
Douglas H. Reynolds is vice president of assessment technology at Development Dimensions International, where he leads the development and deployment of assessment and testing products. Recently Doug coauthored Online Recruiting and Selection, a book on the integration of technology with personnel selection practices.
Figures, Tables, and Exhibits | p. xvii |
Foreword | p. xxiii |
Preface | p. xxv |
Acknowledgments | p. xxxiii |
The Editors | p. xxxv |
The Contributors | p. xxxvii |
Framework for Organizational Assessment | p. 1 |
Individual Differences That Influence Performance and Effectiveness: What Should We Assess? | p. 3 |
Indicators of Quality Assessment | p. 27 |
General Cognitive Ability | p. 61 |
Personality | p. 81 |
Assessment of Background and Life Experience: The Past as Prologue | p. 109 |
Knowledge and Skill | p. 141 |
Physical Performance | p. 165 |
Competencies, Job Analysis, and the Next Generation of Modeling | p. 197 |
Assessment for Selection, Promotion, and Development | p. 233 |
So Where Are the Promised, Practical, and Proven Selection Tools for Managerial Selection and Beyond? A Call to Action | p. 235 |
Assessment for Technical Jobs | p. 247 |
Assessment for Administrative and Professional Jobs | p. 279 |
Assessment for Sales Positions | p. 323 |
Assessment for Supervisory and Early Leadership Roles | p. 365 |
Executive and Managerial Assessment | p. 395 |
The Special Case of Public Sector Police and Fire Selection | p. 437 |
Strategic Assessment Programs | p. 463 |
The Role of Assessment in Succession Management | p. 465 |
Assessing the Potential of Individuals: The Prediction of Future Behavior | p. 495 |
Assessment for Organizational Change: Mergers, Restructuring, and Downsizing | p. 533 |
Global Applications of Assessment | p. 577 |
Advances, Trends, and Issues | p. 607 |
Advances in Technology-Facilitated Assessment | p. 609 |
The Legal Environment for Assessment | p. 643 |
Validation Strategies | p. 671 |
Addressing the Flaws in Our Assessment Decisions | p. 711 |
Strategic Evaluation of the Workplace Assessment Program | p. 729 |
Final Thoughts on the Selection and Assessment Field | p. 757 |
Appendix: Example Assessments Designed for Workplace Application | p. 779 |
Name Index | p. 797 |
Subject Index | p. 809 |
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