Foreword | |
Introduction | p. 1 |
The Problem of the Traditional Handover | p. 5 |
The Systemic Handover | p. 9 |
Some Theoretical Considerations | p. 15 |
Some Ideas Which Have Influenced the Development of the Systemic Handover | p. 23 |
Circular and Reflexive Questions | p. 29 |
The Systemic Handover Interview | p. 37 |
The Systemic Handover Interview | p. 45 |
Consumer Feedback | p. 65 |
Conclusion | p. 73 |
A Personal Reframing | p. 75 |
A Final Exercise | p. 77 |
References | p. 79 |
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