The Harmony Versus Conflict in Asian Business Managing in a Turbulent Era

by Ping-man Chow, Raymond; Hong-ming Yau, Oliver

• ISBN13: 9780230542921
• ISBN10: 0230542921
• Format: Hardcover
• Copyright: 2007-11-15
• Publisher: Palgrave Macmillan

Summary

This book is a timely evaluation of how a harmonious business environment can be created and managed successfully in an increasingly turbulent era.

Author Biography

OLIVER HON-MING YAU is Chair Professor of Marketing and Director of the Unit for Chinese Management Development, Department of Marketing at the City University of Hong Kong.

RAYMONG PING-MAN CHOW is Assistant Professor of the School of Business and Administration at the Open University of Hong Kong.

Table of Contents

List of Figures	p. vii
List of Tables	p. viii
Contributors	p. x
Preface	p. xii
Introduction	p. 1
The Harmony Perspective	p. 9
In Search of Harmony	p. 11
Economic Reform and its Gendered Impacts in China Today	p. 31
The Road to the Kyoto Protocol: A Harmonious Case of Euro-Chinese Corporate Environmental Behaviour	p. 50
The Role of Trust in Knowledge Management	p. 65
Trust One's Alliance Partner? Maybe - Maybe Not! Preliminary Results of Recent Research in China	p. 78
Global Corporate Cultures: Issues of Shared Goals, Communication and Trust - Empirical Evidence from the Japanese, German and American Units of a Multinational Company	p. 105
An Empirical Study of Trust, Commitment, Relationship Quality, and Behavioural Consequences for International Tourist Hotels in Taiwan	p. 124
The Conflict Perspective	p. 141
The Moderating Effects of Situation Factors on the Relationship Between Chinese Cultural Values and Consumers' Complaint Behaviour in the Restaurant Setting	p. 143
Buyers of Pirated VCD/DVDs in Hong Kong: Their Profile and Perceptions	p. 167
The Competitive Potential of Asian Business Groups: A Comparative Analysis of Kigyo Shudan and Chaebol	p. 182
SARS Versus the Asian Financial Crisis	p. 209
Index	p. 231
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