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9780875848822

Harvard Business Review on Measuring Corporate Performance

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  • ISBN13:

    9780875848822

  • ISBN10:

    0875848826

  • Format: Paperback
  • Copyright: 1998-09-01
  • Publisher: Harvard Business School Pr
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List Price: $22.00

Summary

Leading Minds and Landmark Ideas In An Easily Accessible FormatFrom the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world.The works collected in Harvard Business Review on Measuring Corporate Performance--including the three groundbreaking articles on the balanced scorecard by Kaplan and Norton--offer managers practical guidance for measuring their intangible assets (customer relationships, internal business processes, and employee learning) and aligning corporate strategy accordingly. A Harvard Business Review Paperback.

Table of Contents

The Information Executives Truly Need
1(24)
PETER F. DRUCKER
The Performance Measurement Manifesto
25(22)
ROBERT G. ECCLES
Tapping the Full Potential of ABC
47(26)
JOSEPH A. NESS
THOMAS G. CUCUZZA
How High Is Your Return on Management?
73(26)
ROBERT SIMONS
ANTONIO DAVILA
How the Right Measures Help Teams Excel
99(24)
CHRISTOPHER MEYER
The Balanced Scorecard-Measures that Drive Performance
123(24)
ROBERT S. KAPLAN
DAVID P. NORTON
Putting the Balanced Scorecard to Work
147(36)
ROBERT S. KAPLAN
DAVID P. NORTON
Using the Balanced Scorecard as a Strategic Management System
183(30)
ROBERT S. KAPLAN
DAVID P. NORTON
About the Contributors 213(4)
Index 217

Supplemental Materials

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