Healing the Downsized Organization What Every Employee Needs to Know About Today's New Workplace

by AMBROSE, DELORESE

• ISBN13: 9780517887127
• ISBN10: 0517887126
• Edition: 1st
• Format: Paperback
• Copyright: 1997-12-23
• Publisher: Currency

Summary

Healing the Downsized Organization is for managers and employees who must make sense of dramatically changed workplaces after reengineering, restructuring, or downsizing. Here are "best practices" from those who are successfully reinventing their organizations and re-creating healthy workplaces. Documented examples from executives, managers, and employees who have bounced back from this challenge reveal how they minimized pain during downsizing and discovered promising possibilities for changed employer-employee relationships. Dramatic profiles of four organizations--representing manufacturing, media journalism, education, and health care--provide lessons you can practice today, whether downsizing is unfolding now or whether it looms in the future. From interviews with CEOs, managers, and employees, you will understand how individuals at all levels have handled the tension between personal and organizational goals, managed the human struggles, and achieved victories as they cut costs and redeployed resources to face competition or changing market conditions. You will learn how these companies and individuals coped with downsizing, including: how "survivors" regained momentum, focus, and job satisfaction after downsizing what kinds of company-employee interactions allowed trust to be rebuilt how managers succeeded in balancing the concerns of those who left and those who stayed ways to be an effective leader in the transitional period approaches to forge a new employer-employee social contract for the emerging workplace Healing the Downsized Organization is the recovery book for the downsizing of America. From the Hardcover edition.

Author Biography

DELORESE AMBROSE, ED.D., author of Leadership: The Journey Inward, has fifteen years of experience consulting with business, government, and social services organizations as they transformed themselves through downsizing, restructuring, and other means. She is the owner of Ambrose Consulting & Training, a Pittsburgh-based management consulting firm that lists AT&T, Westinghouse, and many others as clients. She is adjunct professor of management at Carnegie-Mellon University and is much in demand as a speaker.<br><br><br><i>From the Hardcover edition.</i>

Table of Contents

Acknowledgments	p. vii
The Death of the Organization Man
Introduction	p. 3
The Drama of Downsizing	p. 13
The Survivor's Challenge: Healing the Wounds of a Broken Pact	p. 31
The Manager's Challenge: Restoring Trust	p. 57
The Search for Healthy Practices
Introduction	p. 93
The Copperweld Case	p. 100
The Pittsburgh Post-Gazette Case	p. 116
The Onondaga Community College Case	p. 139
The General Electric Appliances Case	p. 161
The Children's Hospital of Pittsburgh Case	p. 178
Charting the Future
Attending to Other Side Effects	p. 195
Charting a New Employee/Employer Contract	p. 213
Conclusion: What's Your Survivor Profile?	p. 233
Survivor Profile Quiz	p. 249
Selected Readings	p. 253
Index	p. 256
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