Health Professional and Patient Interaction

by Purtilo, Ruth B.; Haddad, Amy Marie

• ISBN13: 9781416022442
• ISBN10: 1416022449
• Edition: 7th
• Format: Paperback
• Copyright: 2007-05-14
• Publisher: Elsevier Science Health Science div

Summary

The revised and updated seventh edition of Health Professional and Patient Interaction emphasizes respectful interactions in a wide range of health care settings. Strategies for effectively communicating with patients of all ages, as well as abusive, depressed and impaired patients, are illustrated through examples and various scenarios. A framework of respect and ethics is presented to drive decision making in patient communication. Patient stories introduce the patients point of view to illustrate the principles described in each chapter. Individual chapters detail advice for effective, respectful interaction with newborns through toddlers, children and adolescents, adults, and older adults. Questions for Thought and Discussion ending each section engage students in applying their knowledge to a variety of situations. Updated information highlights the importance of professionalism and values. A context of respect is addressed in relation to institutional settings, a diverse society, and difficult situations. Self respect in the student years and the professional medical career is emphasized. Reflections boxes encourage critical thinking through questions based on given scenarios, as well as the readers personal experiences. Two-color design visually reinforces learning opportunities.

Table of Contents

Setting the Context

Respect and the Difference it Makes

Respect and the Work Environment

Respect, Values, and Diversity

Respect for Yourself

Respect for Yourself as a Student

Respect for Yourself as a Professional

Enhancing Life Through Good Habits in Your Professional Career

Respect for the Patient's Situation

Losses and Gains

Respect for the Personal Life of the Patient

Respect for the Patient's Situation

The Patient's Story

Respectful Communication in an Information-Intensive Health Care Environment

Components of Respectful Interaction

The Process of Establishing Relatedness

The Importance of Recognizing Boundaries

The Challenge of Creating Professional Closeness

Respectful Interaction Across the Lifespan

Working with Newborns, Infants, and Toddlers

Working with Children and Adolescents

Working with Adults

Working with Older Adults

Respectful Interaction: Some Special Challenges Worth Considering

Working with Dying Patients and Their Families

Showing Respect in Difficult Situations

Some New Challenges Genetic Families, Statistical Lives, and Environmental Concerns

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