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| Preface | p. ix |
| Overview | p. 1 |
| The Role of the Manager | |
| Commentary | p. 21 |
| Managerial Contribution to Effective Performance in Health Services Organizations | p. 32 |
| Leadership for the Catholic Healing Ministry: A CHA Study Identifies Key Competencies of Outstanding Leaders in Catholic Healthcare | p. 45 |
| American College of Healthcare Executives Code of Ethics | p. 56 |
| Toward 21st Century Healthcare | p. 68 |
| Control | |
| Commentary | p. 87 |
| The Quest for Quality and Productivity in Health Services | p. 97 |
| Measuring the Costs of Quality | p. 114 |
| Managing Rural Healthcare | p. 122 |
| 1998 Ernest A. Codman Award Winners | p. 130 |
| Organizational Design | |
| Commentary | p. 151 |
| Vertical Integration and Diversification of Acute Care Hospitals: Conceptual Definitions | p. 162 |
| A Regional Intervention to Improve the Hospital Mortality Associated with Coronary Artery Bypass Graft Surgery | p. 173 |
| The Managerial Revolution in the U.S. Health Care Sector: Lessons from the U.S. Economy | p. 187 |
| Conceptualizing and Measuring Integration: Findings from the Health Systems Integration Study | p. 206 |
| Professional Integration | |
| Commentary | p. 231 |
| Justice as a Prelude to Teamwork in Medical Centers | p. 238 |
| Eleven Worthy Aims for Clinical Leadership of Health System Reform | p. 249 |
| A Firm Trial of Interdisciplinary Rounds on the Inpatient Medical Wards: An Intervention Designed Using Continuous Quality Improvement | p. 262 |
| Error in Medicine | p. 275 |
| Adaptation | |
| Commentary | p. 297 |
| Great Expectations: An Analysis of Four Strategies | p. 306 |
| Health Care, Not Hospitals: Transforming the Veterans' Health Administration | p. 333 |
| Strategic Cycling: Shaking Complacency in Healthcare Strategic Planning | p. 341 |
| Market in Turmoil as Physician Organizations Stumble | p. 356 |
| Accountability | |
| Commentary | p. 373 |
| Managing the Transition to Integrated Health Care Organizations | p. 380 |
| Health Care Quality: From Data to Accountability | p. 421 |
| Public Trust and Initiatives for New Health Care Partnerships | p. 441 |
| Continually Improving the Health and Value of Health Care for a Population of Patients: The Panel Management Process | p. 460 |
| Selected Bibliography | p. 477 |
| Index | p. 481 |
| Table of Contents provided by Syndetics. All Rights Reserved. |
