Healthcare Transformation : A Guide for the Hospital Board Member

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  • Edition: 1st
  • Format: Paperback
  • Copyright: 2009-05-18
  • Publisher: Productivity Pr

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This manual provides hospital board members and executives with practical guidance on their roles and an opportunity to be not only literate in healthcare quality, but supportive and engaged in the transformation of their organization. It is not about board committee structures and charters, agenda setting, and legal fiduciary aspects of being a board member in today's climate. It is about how the healthcare industry is transforming and how board members must be knowledgeable and skillful in leading this charge.Intentionally concise, this book is ideal for orienting new board members and for providing more experienced board members with a knowledge base and questions to facilitate engagement on these important issues. After an introductory chapter, there are 10 chapters that articulate each of the 10 healthcare transformers. Each of those 10 chapters includes '· The Problem:A brief, quantitative look at the problem· The Transformer:What will transform and make healthcare different· Best Practices:Examples of current best practices indicative of the transformer· Board Questions:Questions every board member should consider asking and every executive should be prepared to answerA concluding chapter provides the overall governance engagement checklist'”the things to do to make certain that board members and governance and senior leader colleagues are on becoming engaged and prepared to lead your organization's transformation.  

Table of Contents

Forewordp. xi
Prefacep. xv
Introductionp. 1
Current Challenges in Healthcare Qualityp. 1
Your Dutyp. 3
Need for Transformational Change and Leadershipp. 4
The Top Ten Healthcare Transformersp. 4
Transformer 10: Reliably Implement the Tried and True (Chapter 2)p. 4
Transformer 9: Disseminate Best Practices (Chapter 3)p. 6
Transformer 8: Build Organizational Quality Improvement Capability (Chapter 4)p. 6
Transformer 7: Patient-Centeredness (Chapter 5)p. 6
Transformer 6: Care Coordination (Chapter 6)p. 7
Transformer 5: Health Information Technology (Chapter 7)p. 7
Transformer 4: Transparency (Chapter 8)p. 7
Transformer 3: Payment Reform (Chapter 9)p. 8
Transformer 2: Culture (Chapter 10)p. 8
Transformer 1: Leadership (Chapter 11)p. 9
Organization of the Bookp. 9
Referencesp. 10
Healthcare Transformer 10: Reliably Implement the Tried and Truep. 11
Problemp. 12
Transformerp. 14
Best Practicesp. 15
Board Questionsp. 18
Referencesp. 19
Healthcare Transformer 9: Disseminate Best Practicesp. 21
Problemp. 21
Transformerp. 23
Best Practicesp. 26
Board Questionsp. 28
Referencesp. 28
Healthcare Transformer 8: Build Organizational Quality Improvement Capabilityp. 29
Problemp. 30
Transformerp. 30
Best Practicesp. 31
Board Questionsp. 34
Referencesp. 34
Healthcare Transformer 7: Patient-Centerednessp. 35
Problemp. 36
Transformerp. 38
Best Practicesp. 40
Board Questionsp. 42
Referencesp. 42
Healthcare Transformer 6: Care Coordinationp. 45
Problemp. 46
Transformerp. 47
Best Practicesp. 48
Board Questionsp. 51
Referencesp. 51
Healthcare Transformer 5: Health Information Technologyp. 53
Problemp. 53
Transformerp. 55
Best Practicesp. 57
Board Questionsp. 58
Referencesp. 59
Healthcare Transformer 4: Transparencyp. 61
Problemp. 62
Transformerp. 64
Best Practicesp. 65
Board Questionsp. 67
Referencesp. 68
Healthcare Transformer 3: Payment Reformp. 69
Problemp. 70
Transformerp. 73
Best Practicesp. 73
Board Questionsp. 75
Referencesp. 76
Healthcare Transformer 2: Culturep. 77
Problemp. 78
Transformerp. 78
Best Practicesp. 80
Board Questionsp. 82
Referencesp. 83
Healthcare Transformer 1: Leadershipp. 85
Problemp. 86
Transformerp. 86
Best Practicesp. 88
Board Questionsp. 90
Referencesp. 90
Conclusion: The Governance Engagement Checklistp. 93
Quality Literacyp. 94
Agenda and Alignmentp. 94
Patient-Centerednessp. 94
Referencesp. 96
Appendixp. 97
Reliably Implement the Tried and True-Transformer 10p. 97
Disseminate Best Practices-Transformer 9p. 97
Build Organizational Quality Improvement Capability-Transformer 8p. 98
Patient-Centeredness-Transformer 7p. 98
Care Coordination-Transformer 6p. 99
Health Information Technology-Transformer 5p. 100
Transparency-Transformer 4p. 100
Payment Reform-Transformer 3p. 101
Culture-Transformer 2p. 101
Leadership-Transformer 1p. 102
Indexp. 103
Authorsp. 109
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