Help Desk

After placing your order, your digital product will be added to your My Account Digital Bookshelf within 24 hours. Your digital purchases can be found by selecting the Digital Bookshelf tab in your My Account view. From there, select the image of your item to view access information.

Please note: If this is your first eBook, you may be asked to agree to the eBook Terms and Conditions.

What if this is my first eBook?

When you subscribe to your first eBook, you will be asked to create an account with our eBook vendor. Your email address will serve as your username and you will be asked to create a password. If you choose to create an account, you may use this information to sign in to the the eBook vendor's mobile app when you want to access your eBook.

If you purchased Courseware, you will see a pop-up to reveal your code. You will need to use this code on the appropriate product website to gain access to your content.

View the video below for complete instructions on how to access digital content. You may find the content beginning at 1:38 most helpful if you are already inside your digital bookshelf.