High-Performance Government Structure, Leadership, Incentives

by Klitgaard, Robert; Light, Paul C.

• ISBN13: 9780833037404
• ISBN10: 0833037404
• Format: Paperback
• Copyright: 2005-02-07
• Publisher: RAND Corporation

Summary

Fixing problems in the federal goverment.

Author Biography

Robert Klitgaard is dean and Ford Distinguished Professor of International Development and Security at the Pardee RAND Graduate School. His books include Controlling Corruption and Choosing Elites. Paul C. Light is the Paulette Goddard Professor of Public Service at New York University. He was the Founding Director of the Center for Public Service at the Brookings Institution and Senior Adviser to the Volcker Commission. Light is the author of several books, including The Four Pillars Of High Performance: How Robust Organizations Achieve Extraordinary Results and Government's Greatest Achievements: From Civil Rights to Homeland Security .

Table of Contents

Preface	iii
CHAPTER ONE Introduction by Robert Klitgaard	1	(8)
CHAPTER TWO Urgent Business for America: Revitalizing the Federal Government for the 21st Century by the National Commission on the Public Service [the Volcker Commission]	9	(80)
PART 1. WHAT BROAD CHANGES WILL TRANSFORM GOVERNMENT IN THE FUTURE?
CHAPTER THREE Governing the Market State by Gregory F. Treverton	89	(24)
CHAPTER FOUR High-Performance Government in an Uncertain World by Robert J. Lempert and Steven W. Popper	113	(26)
PART 2. VOLCKER COMMISSION RECOMMENDATION 1: REORGANIZE BY MISSION
CHAPTER FIVE Organizing for Reorganizing by Susan M. Gates	139	(22)
CHAPTER SIX Four Ways to Restructure National Security in the U.S. Government by Lynn E. Davis	161	(18)
CHAPTER SEVEN Using Public-Private Partnerships Successfully in the Federal Setting by Frank Camm	179	(38)
PART 3. VOLCKER COMMISSION RECOMMENDATION 2: ENHANCE LEADERSHIP
CHAPTER EIGHT Improving Government Processes: From Velocity Management to Presidential Appointments by John Dumond and Rick Eden	217	(38)
CHAPTER NINE Developing Leadership: Emulating the Military Model by Al Robbert	255	(26)
CHAPTER TEN Broadening Public Leadership in a Globalized World by Gregory F. Treverton	281	(28)
PART 4. VOLCKER COMMISSION RECOMMENDATION 3: CREATE FLEXIBLE, PERFORMANCE-DRIVEN AGENCIES
CHAPTER ELEVEN The Economic Complexities of Incentive Reforms by Beth J. Asch	309	(34)
CHAPTER TWELVE Measuring Performance by Jacob Alex Merman	343	(38)
CHAPTER THIRTEEN Lessons from Performance Measurement in Education by Laura Hamilton	381	(26)
CHAPTER FOURTEEN Choosing and Using Performance Criteria by Robert Klitgaard, Johannes Fedderke, and Kamil Akramov	407	(40)
Bibliography	447	(40)
About the Editors and Authors	487