Acknowledgments | |
Introduction | p. 1 |
Leadership Transition and Diagnosis in a Hospital Turnaround: A Contrast in Leadership Approaches | p. 5 |
Public Relations and Marketing Aspects of a Turnaround | p. 27 |
Turnaround Strategy in a Health Care System | p. 47 |
A Financial Turnaround | p. 63 |
Managing a Turnaround: From Confusion to Consensus | p. 77 |
Revitalization of a Rural Hospital | p. 103 |
Expense Reductions and Revenue Increases in a Hospital Turnaround | p. 121 |
Leadership Techniques | p. 135 |
The Long View | p. 149 |
Product-Line Marketing to Increase Revenues in a Small Hospital | p. 165 |
The Turnaround Imperative: From Vision to Results | p. 177 |
Turnarounds: An Epilogue | p. 199 |
Index | p. 225 |
List of Contributors | p. 231 |
About the Editors | p. 235 |
Table of Contents provided by Blackwell. All Rights Reserved. |