How 10 Handbook for Office Professionals

by Clark, James L.; Clark, Lyn R.

• ISBN13: 9780324178821
• ISBN10: 0324178824
• Edition: 10th
• Format: Spiral Bound
• Copyright: 2003-02-24
• Publisher: South-Western College Pub

Summary

This comprehensive reference manual is designed to assist office professionals and business writers in preparing effective communications for all business needs. Unlike other reference books, HOW 10 is tailored for writing style, grammar, mechanics, and the essential techniques needed for a business/office environment. With detailed and precise information, this book can be used as a stand-alone reference or as a supplement to other communication references.

Table of Contents

Preface	vii
Punctuation	1	(64)
Comma	5	(21)
Semicolon	26	(4)
Colon	30	(6)
Dash	36	(3)
Period	39	(3)
Ellipsis	42	(2)
Question Mark	44	(3)
Exclamation Mark	47	(2)
Quotation Marks	49	(5)
Apostrophe	54	(5)
Parentheses	59	(2)
Brackets	61	(1)
Asterisk	62	(1)
Diagonal	63	(1)
Underscore	63	(1)
Ampersand	64	(1)
Hyphenating and Dividing Words	65	(14)
Hyphenating Words	67	(7)
End-of-Line Word and Word-Group Divisions	74	(5)
Capitalization	79	(28)
Beginning Words	82	(2)
Proper Nouns and Adjectives	84	(2)
Abbreviations	86	(1)
Numbered or Lettered Items	87	(1)
Personal and Professional Titles	88	(3)
Published and Artistic Works	91	(4)
Unpublished Works	95	(1)
Headings and Text Headings	95	(1)
Computer Software Titles	96	(1)
Academic Courses, Subjects, and Degrees	97	(1)
Organizations	98	(3)
Geographical Locations	101	(3)
Dates, Time Periods, and Events	104	(1)
Ethnic and Religious References	105	(1)
Celestial Bodies	105	(2)
Number Formats and Applications	107	(26)
General Format	109	(3)
Numbers Expressed in Figure Form	112	(7)
Time	119	(3)
Addresses and Telephone Numbers	122	(1)
Special Forms	123	(4)
Business Calculations	127	(6)
Grammar and Usage	133	(50)
Sentences	136	(3)
Nouns	139	(8)
Pronouns	147	(9)
Verbs	156	(13)
Adjectives	169	(4)
Adverbs	173	(3)
Prepositions	176	(3)
Conjunctions	179	(3)
Interjections	182	(1)
Abbreviations and Symbols	183	(26)
Abbreviations	185	(19)
Contractions	204	(1)
Symbols	205	(4)
Words Often Confused and Misused	209	(46)
Proofreading and Editing	255	(16)
Spelling	257	(3)
Proofreading	260	(6)
Editing	266	(5)
Using the Internet	271	(14)
Connecting to the Internet	274	(5)
Accessing the World Wide Web	279	(4)
Evaluating Web Resources	283	(2)
Electronic Messaging	285	(16)
Networks	287	(1)
Facsimile (Fax) Transmissions	287	(2)
E-Mail Messages	289	(12)
Address Format and Forms of Address	301	(20)
General Address Format	303	(1)
Names and Titles	304	(3)
Places	307	(3)
Address Format for Foreign Correspondence	310	(1)
On-Line Address Formats	311	(2)
Forms of Address	313	(8)
Business Letters and Memorandums	321	(54)
Letter Styles	323	(4)
Letter Format and Placement of Major Parts	327	(29)
Punctuation Style	356	(2)
Addressing Envelopes	358	(8)
Folding and Inserting Correspondence	366	(2)
Memorandums	368	(7)
Reports and Other Business Documents	375	(64)
General Formats for Reports and Manuscripts	377	(7)
Parts of a Report or Manuscript	384	(43)
Meeting Minutes	427	(6)
Meeting Agendas	433	(2)
Itineraries	435	(1)
Press Releases	436	(3)
Employment Application Documents	439	(34)
The Chronological Resume	441	(8)
The Functional Resume	449	(2)
The Combination Resume	451	(1)
Conventional Resume Formats	452	(1)
Automated Applicant Tracking Systems	453	(6)
On-Line Career Resources	459	(5)
The Application Letter	464	(3)
The Application Form	467	(1)
Reference Request Letters	468	(1)
Follow-Up Letters	469	(4)
Information Sources	473	(14)
Published Materials	475	(5)
Electronic Media	480	(1)
On-Line Resources	481	(6)
Manual and Electronic File Management	487	(18)
The Filing Process	489	(1)
Indexing and Alphabetizing	489	(7)
Organizing and Maintaining Computer Data Files	496	(9)
Glossary A: Grammatical Terms Used in A Handbook for Office Professionals	505	(20)
Glossary B: Glossary of Computer and Internet Terms	525	(16)
Index	541