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9781589262034

How to Handle Difficult People

by
  • ISBN13:

    9781589262034

  • ISBN10:

    1589262034

  • Format: CD
  • Copyright: 2003-11-01
  • Publisher: Oasis Audio
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List Price: $19.99
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Summary

Professional trainer Joe Gilliam describes the typical "difficult people" in your life and explains why they do what they do. He shows you how to look for the "Fox" in your office, how to identify the "Time Bomb" in the next room, and what prompts their bad behavior. Gilliam offers practical and effective techniques you can use, and when you should use them.

Supplemental Materials

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