Acknowledgments | p. xi |
So You Think You Want to Be a Caterer? | p. 1 |
Do You Have What It Takes? | p. 2 |
Opportunities in Catering | p. 3 |
Hotels | p. 3 |
Airlines | p. 3 |
Private Parties | p. 4 |
Local Markets and Stores | p. 4 |
Special Events | p. 4 |
Does It Pay to Go to Cooking School? | p. 5 |
Apprenticeships: Learning by Doing | p. 6 |
Learning from the Mistakes of Others | p. 6 |
Learning from Your Own Mistakes | p. 7 |
Getting Organized | p. 8 |
Leaving the Security of a Job | p. 9 |
How This Book Is Organized | p. 10 |
Working Out of Your Home | p. 11 |
Setting Up an Office | p. 13 |
Training Family and Friends to Take You Seriously | p. 16 |
Employing Family Members | p. 17 |
Complying with City Ordinances | p. 18 |
Working with Your Local Health Department | p. 19 |
Sharing a Kitchen | p. 20 |
Renting a Kitchen on a Per-Day Basis | p. 22 |
Outfitting Your Kitchen | p. 22 |
Smallwares and Utensils | p. 24 |
Finding Used Equipment | p. 24 |
What to Look for in a Good Knife | p. 24 |
Setting Up Your Pantry | p. 25 |
Transportation | p. 25 |
Establishing Relationships with Wholesale Purveyors | p. 26 |
Your Next Step | p. 27 |
Writing a Business Plan | p. 29 |
How to Structure Your Business | p. 30 |
Writing a Business Plan | p. 32 |
Writing the Summary Statement | p. 33 |
Defining Your Niche | p. 34 |
Drawing Your Organizational Chart | p. 35 |
Describing Company Management and Operation | p. 37 |
Your Marketing Plan | p. 40 |
Creating a Menu | p. 41 |
Crunching the Numbers | p. 44 |
Projections for the Future | p. 46 |
Business Books, Software, Videos, and On-line Resources | p. 48 |
The Legal Aspects of Your Catering Business | p. 51 |
Why You Need a Good Attorney | p. 51 |
Insurance: Can't Live with the Premiums, Can't Live with the Risk | p. 52 |
Start-Up Coverage | p. 53 |
Product Liability Insurance | p. 53 |
Public Liability Insurance | p. 53 |
Workers' Compensation Insurance | p. 54 |
Written Agreements and Contracts | p. 54 |
Working with Subcontractors or Suppliers | p. 56 |
Employees | p. 56 |
Hiring Versus Leasing Employees | p. 57 |
Employees Versus Independent Contractors | p. 64 |
Labor Practices | p. 64 |
Applications/Job Interviews | p. 65 |
Job Descriptions/Policy Manuals | p. 66 |
Becoming a Great Manager Booklist | p. 70 |
Setting Prices, Estimating Quantities, and Writing Proposals | p. 71 |
How to Price Your First Menus | p. 71 |
Calculating Your Kitchen Labor | p. 80 |
How to Estimate the Right Food Quantities | p. 80 |
The Age-Group of the Guests | p. 81 |
The Guests' Lifestyle | p. 81 |
The Style of the Party | p. 81 |
The Time of the Party | p. 81 |
The Nature of the Party | p. 82 |
Clients' Concern about Running Out of Food | p. 82 |
Quoting Other Party Costs | p. 83 |
Estimating Wait Staff | p. 83 |
Disposables | p. 83 |
Floral, Decor, and Subcontractors' Services | p. 85 |
The Art of Bidding and Writing a Proposal | p. 85 |
How to Stay Profitable When You're Working with a Fixed Price | p. 90 |
Closing the Deal | p. 90 |
From Computer Software to the Internet: High-Tech Help for Caterers | p. 97 |
Sales and Marketing | p. 99 |
Sell, Sell, Sell | p. 100 |
Defining Your Niche | p. 101 |
Social Catering | p. 101 |
Corporate Catering | p. 103 |
Community Affairs | p. 103 |
Choosing a Name and Logo | p. 104 |
Designing Promotional Pieces | p. 106 |
Making Your Menus Part of Your Marketing Program | p. 108 |
Standing Out from the Crowd | p. 110 |
Keeping a Portfolio | p. 111 |
Putting Together a Promotional Kit | p. 113 |
Drumming Up Business | p. 116 |
Twenty-five Do-It-Yourself Marketing and Sales Tips | p. 117 |
Getting Referrals and Repeat Business | p. 118 |
Advertising | p. 119 |
Tracking Your Success | p. 120 |
Inexpensive Pamphlets from the Small Business Administration | p. 121 |
Crunching the Numbers | p. 123 |
Making Good Use of Your Accountant | p. 124 |
Accounting Systems | p. 129 |
Buying Computers and Software | p. 131 |
Invoicing | p. 132 |
The Artist Versus the Businessperson: Why So Many Caterers Fail | p. 133 |
Setting the Stage for a Successful Party | p. 135 |
Before the Party | p. 135 |
Organizing Your Time and the Party Setup | p. 137 |
The Menu and Start-up | p. 139 |
Scheduling Staff and Assistants | p. 143 |
Arranging Transportation and Packing Out Your Party | p. 145 |
Getting Down to the Wire | p. 151 |
Pulling It Off with Ease | p. 153 |
The Day of the Party | p. 153 |
Getting to the Party | p. 156 |
Arriving at the Party Site | p. 157 |
Winding Down: Why Your Party Has to End on Time | p. 159 |
Report Cards from Staff and Clients | p. 159 |
How a Staff Report Works | p. 161 |
The Day After | p. 164 |
Two Days Later | p. 166 |
Three Days Later | p. 167 |
Two Weeks Later | p. 168 |
Solving Problems | p. 171 |
Catering Menus and Quantity Recipes | p. 183 |
Catering Menus | p. 184 |
Baby Shower Buffet Lunch Recipes | p. 186 |
Business Lunch Recipes | p. 191 |
Traditional Holiday Dinner Recipes | p. 199 |
Hors d'Oeuvres Cocktail Party Recipes | p. 206 |
Elegant Garden Wedding Recipes | p. 211 |
Appendix | p. 217 |
Culinary Schooling/Education | p. 217 |
Recommended Reading | p. 220 |
Trade Shows | p. 224 |
Professional Organizations | p. 226 |
Suggested Seminars | p. 228 |
Index | p. 231 |
About the Author | p. 241 |
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