Human Communication on the Internet

by Shedletsky, Leonard; Aitken, Joan E.

• ISBN13: 9780205360314
• ISBN10: 0205360319
• Edition: 1st
• Format: Paperback
• Copyright: 2003-09-22
• Publisher: Pearson

Summary

Human Communication on the Internet explores how the Internet influences us to function, think, communicate, learn, change, and evolve. Covering the basic functions of the Internet, communication modes and contexts, and implications, Human Communication on the Internet offers a well-rounded look at the field of computer-mediated communication and its impact and influence on our lives. Features: bull; bull;Offers CourseCompass and Blackboard cartridges to accompany the text, offering instructors course management tools and an online forum for teaching this course as well as relevant and current scholarship and examples. bull;Suggests ways for students to apply what they're learning on the Internet alone and in online discussion groups. bull;Explains how the Internet can polarize people by causing a digital divide, dissonance, and violence, opening students' eyes to part of the "dark side" of this technology. bull;Provides definitions of key concepts to help students understand and review the material. bull;Includes an appendix that helps students learn how to do effective research on the Internet. Shedletsky 1e SMP.doc Page 1 of 1

Table of Contents

Foundations	p. 1
Introduction: Underpinning Ideas	p. 3
Focus	p. 4
Purpose	p. 6
Interactivity	p. 6
End Users	p. 7
Paradoxical Implications	p. 7
Process of Human Communication on the Internet	p. 15
Focus	p. 16
Developmental Perspective	p. 17
Where Do We Start?	p. 18
Cyberliteracy	p. 21
Why Study Human Communication on the Internet?	p. 23
Communication Media	p. 25
Language and Writing	p. 25
Visual Medium	p. 26
Models of Communication	p. 28
Tensions of Communication on the Internet	p. 34
Focus	p. 34
Globalization	p. 36
Cyberspace	p. 36
Theoretical Roots	p. 37
Humanist versus Behavioralist Approach	p. 38
Meaning	p. 41
Adoption and Diffusion	p. 41
Informing and Conversing	p. 42
Functions	p. 47
Informatics	p. 49
Focus	p. 49
What Is Informatics?	p. 51
Research Communication	p. 52
Scholarly Communication	p. 53
Refereed Journals	p. 54
Critical Reading and Peer Review	p. 54
Quality Primary Sources about Communication	p. 55
Online Databases	p. 55
Full-Text Databases	p. 57
Skill Section: Online Search	p. 57
E-Journals	p. 60
Journalism and Internet Scholarship	p. 61
Communicating Scholarly Research Online	p. 62
Online Scholarly Discussion Groups	p. 63
The Play of Internet Communication	p. 70
Focus	p. 71
The Play of the Internet	p. 72
Imaginative Play Like a Child	p. 75
Identity Role-Playing	p. 75
Interplay with the Self or Other	p. 76
Play Like Theater	p. 76
Games for Destruction	p. 76
Playful Work	p. 77
The Fun of Something New	p. 77
Play of Computer Games	p. 79
Playful Metaphors	p. 79
Example Metaphor	p. 81
Interplay between Internet and Communication Principles	p. 84
Internet Communication Is a Process	p. 84
Adapting to the Internet Will Increase Communication Effectiveness	p. 84
Communication Is Irreversible	p. 84
Internet Meanings Are in People	p. 85
No One Can Experience Totally Effective Communication on the Internet	p. 85
Skill Section: Communication Design on the Web	p. 86
Polarization of People	p. 91
Focus	p. 92
Intensification of Polarization	p. 94
Digital Divide or Technical Together?	p. 95
Cognitive Dissonance	p. 97
Video Games	p. 98
Privacy	p. 99
Hoaxes, Rumors, and Myths	p. 100
Internet Addiction	p. 101
Hostile Metaphors	p. 102
Flaming	p. 105
What Stimulates Flaming?	p. 105
Personal Fear	p. 106
Hate Speech	p. 107
Fear of Terrorism	p. 109
Facing Fears	p. 110
Communication Modes	p. 115
Intrapersonal Communication as Cognitive Collaboration	p. 117
Focus	p. 118
Intrapersonal Communication and the Internet	p. 119
Inner/Outer Speech	p. 122
Resolving the Inner/Outer Dichotomy	p. 124
The Self and the Internet	p. 127
Attributing Human Characteristics to Computers	p. 130
Interactive Communication	p. 131
Role-Playing Identity	p. 132
Culture	p. 133
Age	p. 134
Gender	p. 136
Interpersonal Communication on the Internet	p. 141
Focus	p. 141
Relationship between Interpersonal and Internet Communication	p. 143
Meeting People and Creating Relationships	p. 146
Enhancing Relationships with Family and Friends	p. 146
Maintaining Long-Distance Relationships	p. 146
Skill Section: Speed, Reach, Anonymity, Regard, and Interactivity	p. 149
Influence on Family	p. 152
The Internet as a Source of Communication Content	p. 153
Using the Internet to Increase Human Interplay	p. 153
Reinforcing a Child's Self-Esteem	p. 154
Enabling New Opportunities for Interpersonal Relationships	p. 154
Online Relationships	p. 155
Groups	p. 164
Focus	p. 164
Mediator of Human Communication	p. 166
Connecting People Who Have Needed Information or Resources	p. 166
Empowering the Self through Support Information and Self-Expression	p. 167
Improving the Quality of Life	p. 168
Storytelling in Groups	p. 168
Developing Community through Groups	p. 171
Characteristics of Online Group Discussion	p. 172
Unique Language	p. 173
Ignoring	p. 174
Lurking	p. 174
Conversation Lulls	p. 174
Skill Section: High-Volume E-mail	p. 175
Internet Anonymity	p. 175
Virtual Reality	p. 176
Lack of Nonverbals	p. 176
Skill Section: Considerations for Moderating Online Discussion	p. 177
Consider Creating a Pragmatic System in Advance	p. 177
Consider Encouraging Brief E-Mails	p. 177
Consider Avoiding Private, Direct E-Mails	p. 178
Consider Allowing Confidential Talk	p. 178
Health Care Empowerment through Groups	p. 178
Patient-Doctor Communication	p. 179
Patient Storytelling Groups	p. 179
Accuracy of Information	p. 179
Contexts outside the Home	p. 185
Workplace Contexts	p. 187
Focus	p. 187
Perspectives of Understanding Organizational Communication	p. 188
Revising Traditional Theories about the Workplace	p. 189
Bureaucracy	p. 189
Scientific Management	p. 189
Administration	p. 190
Classical Management	p. 190
Human Relations	p. 190
Theory X and Theory Y	p. 190
Participative Decision Making	p. 191
Symbiotic Relationship between People and Organizations	p. 191
Contingency Theories	p. 191
Business Communication on the Internet	p. 191
Systems	p. 192
Communication Patterns	p. 193
Roles	p. 193
Tensions	p. 195
Paradoxes Abound Regarding the Internet and Organizations	p. 195
Decision Making	p. 195
Internet Play May Interfere with Business	p. 196
Culture and Climate	p. 197
E-Business	p. 199
Online Business Interaction	p. 200
Consumer Communication	p. 200
Interpersonal Communication	p. 201
Collaborative Communication	p. 201
Groupthink	p. 202
Communication Overload	p. 202
Risky Communication	p. 203
Skill Section: Manager Communication	p. 203
Educational Contexts	p. 209
Focus	p. 209
Intensified Learning	p. 211
Allow Anyone to Learn Anything, Anytime, Anywhere	p. 212
Intensification of Effort	p. 215
Educational Policy and Internet Communication	p. 217
Academic Collaboration	p. 217
Implications	p. 223
Consequences and Conclusions	p. 225
Focus	p. 226
Convergence	p. 228
Communication Perspective	p. 229
In the Works	p. 234
Reflections	p. 236
Skill Section: Internet Behavior	p. 240
Confirm Important Communications	p. 241
Engage Your Sense of Humor	p. 241
Ask Questions	p. 241
Use Netiquette	p. 241
References	p. 247
Index	p. 263
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