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9780754674009

The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries

by
  • ISBN13:

    9780754674009

  • ISBN10:

    0754674002

  • Format: Hardcover
  • Copyright: 2008-12-28
  • Publisher: CRC Press

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Summary

The Human Contribution is vital reading for all professionals in high-consequence environments and for managers of any complex system. The book draws its illustrative material from a wide variety of hazardous domains, with the emphasis on healthcare reflecting the author's focus on patient safety over the last decade. All students of human factors however seasoned will also find it an invaluable and thought-provoking read.

Author Biography

James Reason was Professor of Psychology at the University of Manchester from 1977-2001. From 1964-76, he was Lecturer then Reader in Psychology at the University of Leicester. He has also worked at the RAF Institute of Aviation Medicine, Farnborough, and the US Naval Aerospace Medical Institute, Pensacola.

Table of Contents

Introduction
The human contribution: hazard and hero
A mind user's guide
Unsafe Acts
The nature and varieties of human error
Violations and the varieties of rule-related behaviour
Perceptions of unsafe acts
Accidents
Error traps and recurrent accidents
Significant accident investigations
Heroic Recoveries
Training, discipline and leadership
Sheer unadulterated professionalism
Skill and luck
Inspired improvisations
The ingredients of heroic recovery
Achieving Resilience
Individual and collective mindfulness
In search of safety
Index
Table of Contents provided by Publisher. All Rights Reserved.

Supplemental Materials

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