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List of Figures | p. vii |
List of Tables | p. x |
Acknowledgements | p. xi |
Preface | p. xii |
Errare Humanum Est--To Err is Human | p. 1 |
Aviation Safety Trends | p. 3 |
Some Reasons for Concern | p. 8 |
Human Error and Aviation Accidents | p. 10 |
Engineering Aspects of an Investigation | p. 12 |
Human Factors Aspects of an Investigation | p. 15 |
Conclusion | p. 18 |
Human Error Perspectives | p. 20 |
The Cognitive Perspective | p. 21 |
The Ergonomic Perspective | p. 26 |
The Behavioral Perspective | p. 30 |
The Aeromedical Perspective | p. 32 |
The Psychosocial Perspective | p. 34 |
The Organizational Perspective | p. 37 |
Conclusion | p. 44 |
The Human Factors Analysis and Classification System (HFACS) | p. 45 |
Reason's Model of Accident Causation | p. 45 |
Elements of a Productive System | p. 45 |
Breakdown of a Productive System | p. 47 |
Strengths and Limitations of Reason's Model | p. 49 |
Defining the Holes in the Cheese | p. 50 |
Unsafe Acts of Operators | p. 50 |
Errors | p. 51 |
Violations | p. 55 |
Preconditions for Unsafe Acts | p. 56 |
Condition of Operators | p. 57 |
Personnel Factors | p. 60 |
Environmental Factors | p. 61 |
Unsafe Supervision | p. 63 |
Organizational influences | p. 66 |
Conclusion | p. 70 |
Aviation Case Studies using HFACS | p. 72 |
Sometimes Experience does Count | p. 73 |
Human Factors Analysis using HFACS | p. 75 |
Summary | p. 82 |
A World Cup Soccer Game They would Never See | p. 83 |
Human factors Analysis using HFACS | p. 86 |
Summary | p. 90 |
The Volcano Special | p. 91 |
Human Factors Analysis using HFACS | p. 94 |
Summary | p. 97 |
Conclusion | p. 98 |
Exposing the Face of Human Error | p. 99 |
Quantifying Proficiency within the Fleet | p. 106 |
Crew Resource Management Training: Success or Failure | p. 111 |
The Redheaded Stepchild of Aviation | p. 116 |
Conclusion | p. 121 |
Beyond Gut Feelings... | p. 122 |
Validity of a Framework | p. 123 |
Factors Affecting Validity | p. 124 |
Reliability | p. 124 |
Comprehensiveness | p. 132 |
Diagnosticity | p. 138 |
Usability | p. 145 |
Conclusion | p. 147 |
But What About...? | p. 149 |
References | p. 157 |
Index | p. 163 |
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