Human Error, Safety and Systems Development : 7th IFIP WG 13. 5 Working Conference, HESSD 2009, Brussels, Belgium, September 23-25, 2009, Revised Selected Papers

by Palanque, Philippe; Vanderdonckt, Jean; Winckler, Marco

• ISBN13: 9783642117497
• ISBN10: 364211749X
• Edition: 1st
• Format: Paperback
• Copyright: 2010-03-25
• Publisher: Springer-Verlag New York Inc

Summary

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Table of Contents

Invited Talk
New Requirements for Modelling How Humans Succeed and Fail in Complex Traffic Scenarios	p. 1
Human Factors in Healthcare Systems
Integrating Collective Work Aspects in the Design Process: An Analysis Case Study of the Robotic Surgery Using Communication as a Sign of Fundamental Change	p. 18
Patient Reactions to Staff Apology after Adverse Event and Changes of Their Views in Four Year Interval	p. 28
A Cross-National Study on Healthcare Safety Climate and Staff Attitudes to Disclosing Adverse Events between China and Japan	p. 44
Pilot's Behaviour
Cognitive Modelling of Pilot Errors and Error Recovery in Flight Management Tasks	p. 54
The Perseveration Syndrome in the Pilot's Activity: Guidelines and Cognitive Countermeasures	p. 68
Ergonomics and Safety Critical Systems
First Experimentation of the ErgoPNets Method Using Dynamic Modeling to Communicate Usability Evaluation Results	p. 81
Contextual Inquiry in Signal Boxes of a Railway Organization	p. 96
Reducing Error in Safety Critical Health Care Delivery	p. 107
Author Index	p. 115
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