Human Relations Development : A... | Buy

THE CONTENTS OF THIS PACKAGE INCLUDES:

HUMN RELATNS DEVELOPMENT
COUNSELING ON THE NET01

Rationale
Use of Models
Research Support
Personal Characteristics of Effective Teachers
Personal Characteristics of Effective Helpers
Modeling as a Key Component of the Helping Relationship
The Goals of Helping
The Cycle of Helping
The Process of Helping
Facilitation Dimensions
Transition Dimensions - Helper Oriented
Transition Dimensions - Helpee Oriented
Action Dimensions
Teacher Roles: Their Changing Character
Role Changes Emanating from Restructured Schools
Role Changes Emanating from Mainstreaming/Inclusion
Mainstreaming/Including Students with Severe Handicaps
Multicultural Training Issues in Human Relations Development
Effective Communication
Communication Styles
Perceiving and Responding
The Act of Perceiving
Learning Style and the Sensory Modalities
Self-Examination and Feedback
Change
Defense Mechanisms
The Act of Responding
Helpee Statement Types
Request for Action
Request for Information
Request for Understanding/Involvement
Inappropriate Communication
Responding with Information
Responding with Action
Ineffective Communication Styles
Verbal Villains
Thoughts That Lie behind the Helpee''s Words
Training in Attending Skills
Awareness of Nonverbal Behaviors in Helping
General Characteristics of Nonverbal Communication
General Characteristics of Nonverbal Communication
The Helper''s Nonverbal Behaviors
Using the Helpee''s Nonverbal Cues
Recommended Reading for Further Study
Training in Perceiving Feelings
Perceiving and Responding with Empathy
Empathy - Its Meaning and Value
Illustration of the Empathy Scale
Perceiving and Responding with Respect
Illustration of the Respect Scale
Combining Empathy and Respect in Responding
Combining Empathy and Respect Effectively
Perceiving and Responding with Warmth
Touch
Scale for Global Ratings and Responding
Global Scale for Rating Helper Responses
Facilitative Responding
Language Distortion
Nonfacilitative versus Facilitative Responding
Idiosyncratic Credit
The Use of Questions in the Helping Relationship
Perceiving and Responding with Concreteness
Open-Ended and Close-Ended Questions
Helpee Concreteness
Illustration of the Concreteness Scale
Perceiving and Responding with Genuineness
Helper Genuineness
Helpee Genuineness
Illustration of the Concreteness Scale
Perceiving and Responding with Self-Disclosure
Helper Self-Disclosure
Illustration of the Self-Disclosure Scale
Perceiving and Responding with Confrontation
Regulating the Intensity of Confrontation
Two Types of Confrontation
Illustration of the Confrontation Scale
Perceiving and Responding with Immediacy of Relationship
Different Levels of Immediacy
Illustration of the Immediacy of Relationship Scale
Strategies for Change: Problem Solving/Decision Making
Model for Problem Solving/Decision Making
Recognizing a Problem
Defining the Problem
Generating Alternatives
Decision Making/Evaluating and Selecting a Course of Action
Assessing Feedback from the Outcome
Implementation of Problem Solving/Decision Making in the Helping Process
Responding to Inappropriate Communication
Types of Inappropriate Communication
Anger - Friend and Foe!
First Aid for Anger
A Cure for Anger
Initial Responses to an Angry Person
Crisis Management
Strategies for Resolving the Roots of Anger
Helping Resolve Conflict between Two Other Parties
Thoughtful Assertiveness
Foundations of Assertiveness Training
Outcomes for Teachers
Outcomes for Students
Obstacles to Assertiveness
Thoughtful Assertiveness as a Healthy Option
The Passive, Assertive, and Aggressive Behavioral Patterns
Responsible "I Messages" versus Accusatory "You Messages."
Specific Assertive Techniques
The Encouraging Teacher
Encouragement and the Facilitative Relationship
Characteristics of Encouragers
Praise
Encouragement
Summary
Appendixes
Research Scales
Vocabulary of Affective Words
Speaking the Helpee''s Language with Empathic Leads
Scales for Rating the Helpee
Index
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