Part One: Introduction

1. Introduction to Human Resource Management

2. Equal Opportunity and the Law

3. Human Resource Management Strategy and Analysis

Part Two: Recruitment, Placement, and Talent Management

4. Job Analysis and the Talent Management Process

5. Personnel Planning and Recruiting

6. Employee Testing and Selection

7. Interviewing Candidates

Part Three: Training and Development

8. Training and Developing Employees

9. Performance Management and Appraisal

10. Managing Careers and Retention

Part Four: Compensation

11. Establishing Strategic Pay Plans

12. Pay for Performance and Financial Incentives

13. Benefits and Services

Part Five: Enrichment Topics in Human Resource Management

14. Building Positive Employee Relations

15. Labor Relations and Collective Bargaining

16. Safety, Health, and Risk Management

17. Managing Global Human Resources

18. Managing Human Resources in Small and Entrepreneurial Firms

Appendix A: HRCI PHR^® and SPHR^® Certification Body of Knowledge

Appendix B: About the Society for Human Resource Management (SHRM) Body of Competency and Knowledge^TM Model and Certification Exams

Appendix C: Comprehensive Cases

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