What is included with this book?
An overview of human resources | p. 1 |
How human resources fits into an organization | p. 15 |
The legal framework of contemporary human resources | p. 39 |
Human resource activities and managers | p. 65 |
The manager-employee relationship | p. 93 |
Position descriptions | p. 113 |
Department managers and the recruiting process | p. 125 |
Civil service systems | p. 147 |
Conducting a successful and legal selection interview | p. 159 |
Employee training | p. 187 |
Compensation and benefits | p. 201 |
Performance appraisals | p. 219 |
Managers and employee problems | p. 249 |
Addressing problems before taking critical action | p. 279 |
Documentation | p. 297 |
Terminating employees | p. 311 |
Case study : balancing needs | p. 331 |
Succession planning | p. 343 |
Relations with labor unions | p. 355 |
Directions in employee relations | p. 371 |
Human resources arbitration | p. 387 |
Using human resource consultants | p. 395 |
Maintaining an effective human resources department | p. 409 |
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