did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

We're the #1 textbook rental company. Let us show you why.

9781845411398

Human Resources and Tourism Skills, Culture and Industry

by ;
  • ISBN13:

    9781845411398

  • ISBN10:

    1845411390

  • Format: Paperback
  • Copyright: 2010-05-07
  • Publisher: Channel View Publications

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Purchase Benefits

  • Free Shipping Icon Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • eCampus.com Logo Get Rewarded for Ordering Your Textbooks! Enroll Now
  • Write a Review Icon Write a Review
List Price: $39.95 Save up to $14.79
  • Rent Book $25.16
    Add to Cart Free Shipping Icon Free Shipping

    TERM
    PRICE
    DUE
    USUALLY SHIPS IN 3-5 BUSINESS DAYS
    *This item is part of an exclusive publisher rental program and requires an additional convenience fee. This fee will be reflected in the shopping cart.

Supplemental Materials

What is included with this book?

Summary

This book combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry. In such a context, human resource practice as presented in this book reflects these extremes.

Author Biography

Darren Lee-Ross is an Associate Professor of Management and currently lectures and researches at James Cook University, Australia and has taught business subjects at undergraduate and postgraduate levels across a number of universities internationally. His research interests include human resources management, entrepreneurship and small business management and organisational behaviour. Josephine Pryce is a Senior Lecturer in the School of Business at James Cook University. She has always been concerned with the working lives of employees and is especially interested in factors within the workplace that affect workers' performance. Her research parallels these interests and has resulted in several articles with a focus on employees' attitudes in the workplace, organisational environments and occupational culture.

Table of Contents

Prefacep. vii
The Nature of the Beast: Human Resources Management and the Tourism Contextp. 1
Change, What Change? Human Resources Planning in a Contemporary Environmentp. 27
Managing the Processp. 65
Performing or Ignoring: Management and Appraisalp. 91
Training and Developmentp. 114
Quality of Work Lifep. 140
Industrial Relations and Legal Aspectsp. 164
The Same Difference? Diversity Managementp. 187
To Be or Not To Be? Human Resource Management and the Role of Ethicsp. 215
The Future of Human Resourcesp. 238
Referencesp. 260
Indexp. 277
Table of Contents provided by Ingram. All Rights Reserved.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Rewards Program