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9781843342588

The Human Side of Reference and Information Services in Academic Libraries: Adding Value in the Digital World

by
  • ISBN13:

    9781843342588

  • ISBN10:

    1843342588

  • Format: Hardcover
  • Copyright: 2007-01-30
  • Publisher: Elsevier Science Ltd

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Supplemental Materials

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Summary

This book answers the questions: how do academic libraries provide value-added reference and information services in a digital age? It provides best practices from a global perspective. The book starts at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products?

Table of Contents

Technology impact on information needs and behaviours of the academic communityp. 1
Technology impact on reference and information services staffingp. 19
Technology impact on reference resourcesp. 33
Technology impact on packaging reference and informationp. 49
Technology impact on physical access to reference and information servicesp. 73
Technology impact on intellectual access for reference and information servicesp. 83
Technology impact on evaluating reference and information servicesp. 99
Table of Contents provided by Blackwell. All Rights Reserved.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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