The Human-Computer Interaction Handbook; Fundamentals, Evolving Technologies, and Emerging Applications

by Jacko, Julie A.; Sears, Andrew

• ISBN13: 9780805844689
• ISBN10: 0805844686
• Format: Paperback
• Copyright: 2002-01-01
• Publisher: LEA, Inc.

Summary

The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applicationsis a comprehensive survey of this fast-paced field that is of interest to all HCI practitioners, educators, consultants, and researchers. This includes computer scientists; industrial, electrical, and computer engineers; cognitive scientists; experimental psychologists; human factors professionals; interface and systems designers; product managers; and executives working with product development. This newHandbookoffers a comprehensive compendium of foundational principles, as well as the most recent advances in conceptualizing, designing, and evaluating computing technologies. It spans a variety of traditional and non-traditional platforms, including desktop and mobile computing, networked and virtual environments, and information appliances. In addition, the volume offers thorough coverage of interaction issues concerning diverse users, including men; women; children; the elderly; and those with cognitive, physical, and perceptual impairments. Another unique feature of this newHandbookis that HCI is presented in the context of special application domains, such as e-commerce, telecommunication, government, health care, educational software, entertainment, games, motor vehicles, and aerospace. In this volume, an unprecedented number of top experts in the field of HCI share their expertise, experience, and insight regarding research, technological advancements, and specific methodologies in the field of human-computer interaction.

Table of Contents

Series Foreword	xiii
Foreword	xv
Preface	xvii
Handbook Web Site	xix
Advisory Board	xxi
About the Editors	xxiii
List of Contributors	xxv
Introduction Evolution of Human--Computer Interaction: From Memex to Bluetooth and Beyond	1	(18)
Richard W. Pew
Part I HUMANS IN HUMAN--COMPUTER INTERACTION	19	(128)
Mary Czerwinski
Perceptual--Motor Interaction: Some Implications for Human-Computer Interaction	23	(12)
Romeo Chua
Daniel J. Weeks
David Goodman
Human Information Processing: An Overview for Human-Computer Interaction	35	(17)
Robert W. Proctor
Kim-Phuong L. Vu
Mental Models	52	(29)
Gerrit C. Van der Veer
Maria del Carmen Puerta Melguizo
Emotion in Human-Computer Interaction	81	(16)
Scott Brave
Clifford Nass
Cognitive Architecture	97	(21)
Michael D. Byrne
Modeling Humans in Human-Computer Interaction	118	(29)
Hidekazu Yoshikawa
Part II COMPUTERS IN HUMAN-COMPUTER INTERACTION	147	(94)
Robert J. K. Jacob
Input Technologies and Techniques	151	(18)
Ken Hinckley
Conversational Interface Technologies	169	(18)
Clare-Marie Karat
John Vergo
David Nabamoo
Visual Displays	187	(19)
Holger Luczak
Matthias Roetting
Olaf Oehme
Haptic Interfaces	206	(14)
Hiroo Iwata
Nonspeech Auditory Output	220	(21)
Stephen Brewster
Part III HUMAN-COMPUTER INTERACTION	241	(2)
A. Interaction Fundamentals	243	(154)
Julie A. Jacko
Multimedia User Interface Design	245	(18)
Alistair Sutcliffe
Visual Design Principles for Usable Interfaces	263	(23)
Suzanne Watzman
Multimodal Interfaces	286	(19)
Sharon Oviatt
Adaptive Interfaces and Agents	305	(26)
Anthony Jameson
Network-Based Interaction	331	(27)
Alan Dix
Motivating, Influencing, and Persuading Users	358	(13)
B.J. Fogg
Human Error Identification in Human-Computer Interaction	371	(13)
Neville A. Stanton
Design of Computer Workstations	384	(13)
Michael J. Smith
Pascale Carayon
William J. Cohen
B. Interaction for Diverse Users	397	(126)
Gregg Vanderheiden
Genderizing Human-Computer Interaction	401	(12)
Justine Cassell
Designing Computer Systems for Older Adults	413	(15)
Sara J. Czaja
Chin Chin Lee
Human-Computer Interaction for Kids	428	(13)
Amy Bruckman
Alisa Bandlow
Global and Intercultural User-Interface Design	441	(23)
Aaron Marcus
Information Technology for Cognitive Support	464	(18)
Alan E. Newell
Alex Carmichael
Peter Gregor
Norman Alm
Physical Disabilities and Computing Technologies: An Analysis of Impairments	482	(22)
Andrew Sears
Mark Young
Perceptual Impairments and Computing Technologies	504	(19)
Julie A. Jacko
Holly S. Vitense
Ingrid U. Scott
C. Interaction Issues for Special Applications	523	(230)
Jenny Preece
Documentation: Not Yet Implemented, But Coming Soon!	527	(17)
Brad Mehlenbacher
Information Visualization	544	(39)
Stuart Card
Groupware and Computer-Supported Cooperative Work	583	(13)
Gary M. Olson
Judith S. Olson
Online Communities: Focusing on Sociability and Usability	596	(25)
Jenny Preece
Diane Maloney-Krichmar
Virtual Environments	621	(14)
Kay M. Stanney
User-Centered Interdisciplinary Design of Wearable Computers	635	(21)
Daniel P. Siewiorek
Asim Smailagic
A Cognitive Systems Engineering Approach to the Design of Decision Support Systems	656	(21)
Philip J. Smith
Norman D. Geddes
Computer-Based Tutoring Systems: A Behavioral Approach	677	(21)
Henry H. Emurian
Asbley G. Durbam
Conversational Speech Interfaces	698	(16)
Jennifer Lai
Nicole Yankelovich
The World Wide Web	714	(17)
Jonathan Lazar
Information Appliances	731	(22)
W. P. Sharpe
S. P. Stenton
Part IV APPLICATION DOMAINS	753	(154)
Arnold M. Lund
E-Commerce Interface Design	757	(15)
John Vergo
Sunil Noronha
Joseph Kramer
Jon Lechner
Thomas Cofino
The Evolution of HCI During the Telecommunications Revolution	772	(18)
Edmond Israelski
Arnold M. Lund
Government Roles in Human-Computer Interaction	790	(18)
Jean C. Scholtz
Human-Computer Interaction in Health Care	808	(15)
Francois Sainfort
Julie A. Jacko
Bridget C. Booske
A Framework for Understanding the Development of Educational Software	823	(12)
Chris Quintana
Joseph Krajcik
Elliot Soloway
Cathleen Norris
Understanding Entertainment: Story and Gameplay Are One	835	(9)
Jesse Schell
Motor Vehicle Driver Interfaces	844	(17)
Paul Green
Human-Computer Interaction in Aerospace	861	(22)
Amy R. Pritchett
User-Centered Design in Games	883	(24)
Randy J. Pagulayan
Kevin Keeker
Dennis Wixon
Ramon L. Romero
Thomas Fuller
Part V THE DEVELOPMENT PROCESS	907	(2)
A. Requirements Specification	909	(78)
Michael J. Muller
Requirements SpecificationWithin the Usability Engineering Life Cycle	913	(9)
Deborah J. Maybew
Task Analysis	922	(19)
Janice Redish
Dennis Wixon
Contextual Design	941	(23)
Karen Holtzblatt
An Ethnographic Approach to Design	964	(23)
Jeanette Blomberg
Mark Burrell
Greg Guest
B. Design and Development	987	(104)
Tom Stewart
Guidelines, Standards, and Style Guides	991	(15)
Tom Stewart
David Travis
Prototyping Tools and Techniques	1006	(26)
Michel Beaudouin-Lafon
Wendy Mackay
Scenario-Based Design	1032	(19)
Mary Beth Rosson
John M. Carroll
Participatory Design: The Third Space in Human-Computer Interaction	1051	(18)
Michael J. Muller
Unified User Interface Development	1069	(22)
Constantine Stephanidis
Anthony Savidis
C. Testing and Evaluation	1091	(74)
Andrew Sears
User-Based Evaluations	1093	(25)
Joseph S. Dumas
Inspection-Based Evaluations	1118	(21)
Gilbert Cockton
Darryn Lavery
Alan Woolrych
Model-Based Evaluation	1139	(13)
David Kieras
Beyond Task Completion: Evaluation of Affective Components of Use	1152	(13)
John Karat
Part VI MANAGING HUMAN-COMPUTER INTERACTION AND EMERGING ISSUES	1165	(74)
Hans-Jorg Bullinger
Jurgen Ziegler
Technology Transfer	1169	(8)
Kevin M. Schofield
Human Values, Ethics, and Design	1177	(25)
Batya Friedman
Peter H. Kahn, Jr
Cost Justification	1202	(11)
Randolph G. Bias
Deborah J. Mayhew
Dilip Upmanyu
The Evolving Role of Security, Privacy, and Trust in a Digitized World	1213	(13)
Steve Diller
Lynn Lin
Vania Tashjian
Achieving Compatibility in Human-Computer Interface Design and Evaluation	1226	(13)
Waldermar Karwowski
Conclusion. Perspectives on Human-Computer Interaction	1239	(4)
Gavriel Salvendy
Author Index	1243	(26)
Subject Index	1269