Hyperformance : Using Competitive Intelligence for Better Strategy and Execution

by Waters, T. J.

• ISBN13: 9780470533642
• ISBN10: 0470533641
• Format: Hardcover
• Copyright: 2010-03-08
• Publisher: Jossey-Bass

Summary

Effective strategies for outsmarting the competition and driving better bottom-line resultsIn this groundbreaking book, T.J. Waters has turned his experience collecting and analyzing competitive intelligence for the CIA into effective strategies for businesses wanting to stay on the leading edge of their industries. The book describes a practical process from planning (identifying competitive threats and determining the resources needed to counter them) through implementation (creating an organizational strategy) to execution (collecting key information and turning it into bottom-line results). The book is filled with illustrative examples of companies from start-ups to multi-nationals that have used similar strategies successfully. Offers a key resource for gaining competitive advantage in tough times Outlines a proven strategy for planning, implementing, and executing a strategic plan for bottom-line results Written by T.J. Waters who has combined his intelligence expertise with his years of business experienceThis book clearly shows that it's no longer a question of becoming the next Google, IBM, or Coca-Cola-it's all about knowing what your competitors are doing.

Author Biography

T. J. Waters is a senior consultant at the United States Special Operations Command with twenty years of private sector and government service in the intelligence field. He is also an adjunct professor in the intelligence management and analysis program of Eckerd College. He worked for the Central Intelligence Agency and wrote the book Class 11: Inside the CIA's First Post- 9/11 Spy Class. He previously served as vice president of an intelligence consulting firm serving Fortune 500 corporations, law firms, and military units.

Table of Contents

Introduction	p. 1
Understanding Intelligence and Strategy
The DNA of Competitive Advantage	p. 9
Leadership's New Benchmark	p. 27
Its All About Networks	p. 43
Fieldwork
Collecting Data; New School and Old School	p. 61
All the World's a Trade Show Stage	p. 81
Denial, Deception, and Other Forms of Flattery	p. 97
Back Office Research
Psychological Forensics: CSI of the Mind	p. 117
Negotiations: Mastering the Evil Art	p. 129
Social Network Analysis and Communities	p. 149
Three Stages of Conflict
Tactical Advantage: The Who	p. 169
Operational Advantage: The How	p. 185
Strategic Advantage: The What	p. 203
Epilogue: A Look Back at the Next Twenty Years	p. 227
Appendix: Psychological Assessment Tools	p. 231
Notes	p. 233
Acknowledgments	p. 239
The Author	p. 241
Index	p. 243
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