Editor Biographies | |
List of Contributors | |
Foreword | |
Introduction | |
People and Technology. | |
Predicting the Socio-technical Future (and Other Myths) | |
Social Networks, Social Computing and Knowledge Management | |
Device Futures | |
Online Trust and Customer Power: The Emergence of Customer Advocacy | |
Building the Infrastructure. | |
The Semantic Web - From Vision to Reality | |
Flexible ICT Infrastructure | |
Achieving Security in Enterprise IT | |
The Future All Optical Network - Why We Need It and How We Get There | |
End-to-End Service Level Agreements for Complex ICT Solutions | |
Mobility and ICT | |
Pervasive Computing | |
Artificial Intelligence Comes of Age | |
Applying Technology. | |
Healthcare | |
Supply Chain Management in the Retail Sector | |
Technology Innovation in Global Financial Markets | |
Technology and Law: The Not So Odd Couple | |
Final Words. | |
Over the Horizon | |
Conclusions | |
Index | |
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