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| Preface | |
| Acknowledgements | |
| Introduction: Getting the Most from This Book | |
| Facilitating Collaborative Work. | |
| Why iLearning? | |
| iLearning - An Example | |
| Building on the Familiar | |
| The Life Cycle of Knowledge | |
| Becoming One Mind | |
| Expert Advice | |
| Concept | |
| Cognition is Distributed Across Individuals | |
| Cognition is Distributed in Artifacts | |
| Cognition is in the History of Artifacts | |
| Application | |
| How to Distribute Cognition Across Individuals | |
| How to Distribute Cognition in Artifacts | |
| How to Capture Cognition in the History of Artifacts | |
| Agreeing on the Workflow Process | |
| Expert Advice | |
| Concept | |
| Traditional Ways Fail to Define Processes | |
| Story Telling to Define Processes | |
| Application | |
| How to Recognize Failure to Define Processes | |
| How to Use Story Telling to Define Processes | |
| Defining the Roles within the Process | |
| Expert Advice | |
| Concept | |
| Identification of Roles | |
| "Rules of Engagement" Between Roles | |
| Application | |
| How to Identify Specific Roles | |
| How to Define "Rules of Engagement" Between Roles | |
| Working the Process | |
| Expert Advice | |
| Concept | |
| Knowledge Products have Performance Objectives | |
| Performance Objectives Support Collaborative Work | |
| Performance Objectives Provide Metrics | |
| Performance Objectives Improve Processes | |
| Application | |
| How to Identify Performance Objectives | |
| How to Support Collaborative Work | |
| How to Provide Metrics | |
| How to Improve Processes | |
| Facilitating Innovative Learning. | |
| Visualizing Knowledge | |
| Expert Advice | |
| Concept | |
| Tacit-Explicit-Tacit Cycle | |
| Externalization of Knowledge | |
| Internalization of Knowledge | |
| Application | |
| How to Identify Tacit-Explicit-Tacit Cycles | |
| How to Externalize Knowledge | |
| How to Internalize Knowledge | |
| Differentiating Knowledge | |
| Expert Advice | |
| Concept | |
| Knowledge is Factual | |
| Knowledge is Conceptual | |
| Knowledge is Procedural | |
| Knowledge is Metacognitive | |
| Application | |
| How to Identify Factual Knowledge | |
| How to Identify Conceptual Knowledge | |
| How to Identify Procedural Knowledge | |
| How to Identify Metacognitive Knowledge | |
| Differentiating Knowledge Assets | |
| Expert Advice | |
| Concept | |
| Documents Embody Factual Knowledge | |
| Instruction Embodies Conceptual Knowledge | |
| Examples Embody Procedural Knowledge | |
| Expert Advice Embodies Metacognitive Knowledge | |
| Management of Tacit Knowledge | |
| Application | |
| How to Provide Access to Factual Knowledge | |
| How to Provide Access to Conceptual Knowledge | |
| How to Provide Access to Procedural Knowledge | |
| How to Provide Access to Metacognitive Knowledge | |
| How to Manage Tacit Knowledge | |
| Differentiating Learners | |
| Expert Advice | |
| Concept | |
| Novices Understand and Remember Knowledge | |
| Practitioners Analyze and Apply Knowledge | |
| Experts Create and Evaluate Knowledge | |
| Learners Have Cognitive Needs | |
| Application 77 | |
| How to Understand and Remember Knowledge | |
| How to Analyze and Apply Knowledge | |
| How to Create and Evaluate Knowledge | |
| How to Meet the Cognitive Needs of Learners | |
| Enabling An Ilearning Organization. | |
| Locating and Marshalling Expertise | |
| Expert Advice | |
| Concept | |
| Social Network Analysis for Locating Expertise | |
| Marshall Expertise for Knowledge Assets | |
| Application | |
| How to Use Social Network Analysis | |
| How to Marshall Expertise for Knowledge Assets | |
| Ensuring Incentives to Share | |
| Expert Advice | |
| Concept | |
| People Work in Their Own Self Interest | |
| Barriers to Knowledge Sharing | |
| Hard Rewards for Knowledge Sharing | |
| Soft Rewards for Knowledge Sharing | |
| Application | |
| How to Align with PeopleÆs Self Interest | |
| How to Remove Barriers | |
| How to Develop Hard Rewards | |
| How to Develop Soft Rewards | |
| Measuring Individual Learning and Performance | |
| Expert Advice | |
| Concept | |
| Examples are a Performance Measure | |
| Documents are a Performance Measure | |
| Instruction is a Performance Measure | |
| Expert Advice is a Performance Measure | |
| Performance Objectives are a Performance Measure | |
| Total Knowledge Assets are a Performance Measure | |
| Application | |
| How to Measure Examples | |
| How to Measure Documents | |
| How to Measure Instruction | |
| How to Measure Expert Advice | |
| How to Measure Performance Objectives | |
| How to Measure Total Knowledge Assets | |
| Improving Team Learning and Performance | |
| Expert Advice | |
| Concept | |
| Single-Loop Learning | |
| Double-Loop Learning | |
| Team Learning | |
| Application | |
| How to Support Single Loop Learning | |
| How to Support Double Loop Learning | |
| How to Support Team Learning | |
| Managing Organizational Learning and Performance | |
| Expert Advice | |
| Concept | |
| Single-Loop Learning | |
| Double-Loop Learning | |
| Organizational Learning | |
| Application | |
| How to Support Single-Loop Learning | |
| How to Support Double-Loop Learning | |
| How to Support Organizational Learning | |
| Applying Methodologies and Deploying Technologies | |
| Reusing Knowledge Assets | |
| Expert Advice | |
| Concept | |
| Knowledge Assets are Organized | |
| Knowledge Assets are Reused | |
| Application | |
| How to Organize Knowledge Assets | |
| How to Reuse Knowledge Assets | |
| Repurposing Knowledge Assets | |
| Expert Advice | |
| Concept | |
| Knowledge Assets are Shared | |
| Knowledge Assets are Repurposed | |
| Application | |
| How to Share Knowledge Assets | |
| How to Repurpose Knowledge Assets | |
| Organizing Knowledge Assets | |
| Expert Advice | |
| Concept | |
| Knowledge Assets Linked for Reuse | |
| Knowledge Assets Linked for Repurpose | |
| Application | |
| How to Link Knowledge Assets for Reuse | |
| How to Link Knowledge Assets for Repurpose | |
| Managing Knowledge Assets | |
| Expert Advice | |
| Concept | |
| Knowledge Assets are Reused | |
| Knowledge Assets are Repurposed | |
| Application | |
| How to Update Reused Knowledge Assets | |
| How to Update Repurposed Knowledge Assets | |
| Deploying Information Technologies | |
| Expert Advice | |
| Concept | |
| Development of a System Concept | |
| Management of Collaboration | |
| Management of Knowledge Products | |
| Management of Knowledge Assets | |
| Role-Based Access to Knowledge Assets | |
| Assessment of Learning and Performance | |
| Application | |
| How to Design a System Concept | |
| How to Manage Collaboration | |
| How to Manage the Knowledge Products of Work | |
| How to Manage the Knowledge Assets for Learning | |
| How to View Knowledge Assets by Role | |
| How to Assess Learning and Performance | |
| FUTURE DIRECTIONS FOR ILEARNING. | |
| Emerging Information Technologies | |
| Expert Advice | |
| Concept | |
| Technology is Mobile | |
| New Media Forms are Available | |
| 3-D Environments are Evolving | |
| Application | |
| How to use Mobile Technology to Support iLearning | |
| How to use New Media Forms to Support iLearning | |
| How to use 3-D Environment to Support iLearning | |
| Changing our World | |
| Expert Advice | |
| Concept | |
| iLearning is Changing K-12 Schools | |
| iLearning is Changing Colleges and Universities | |
| iLearning is Changing the Global Economy | |
| Application | |
| How to Change K-12 Schools with iLearning | |
| How to Change Colleges and Universities with iLearning | |
| How to Change with the Global Economy using iLearning | |
| iLearning Resources | |
| Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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