I'm Stuck, You're Stuck Break through to Better Work Relationships and Results by Discovering your DiSC Behavioral Style

by Ritchey, Tom; Axelrod, Alan

• ISBN13: 9781576751336
• ISBN10: 1576751333
• Format: Paperback
• Copyright: 2002-01-11
• Publisher: Berrett-Koehler Publishers

Summary

Often when people feel stuck, they try to change something about themselves. Authors Ritchey and Axelrod suggest that instead they should learn to see situations in new ways and create new options for relating to others. That process begins with DiSC, an assessment tool that reveals one's style of interaction. DiSC is an acronym for the four styles -- Dominance (direct and decisive), Influence (optimistic and outgoing), Supportive (sympathetic and cooperative), and Conscientious (concerned and correct). This book teaches readers how to recognize their style and its implications, how to read the styles of others, and how to choose the most effective style (or combination of styles) for any situation.

Author Biography

Tom Ritchey is Chief Learning Officer of Inscape Publishing, developer of the original DiSC instrument, the Personal Profile System«. He has conducted hundreds of seminars and workshops on interpersonal skills, communication, and teamwork for a wide variety of education and business organizations, nationally and internationally.
Alan Axelrod is author of numerous business, communication, and management books, including the bestsellers Patton on Leadership and Elizabeth I C.E.O.

Table of Contents

Preface	viii
Acknowledgments	xii
Feeling Stuck?	1	(12)
What Doesn't Work
The Way You See It
A Tool Called DiSC
Points of View
If You Were More Like Me, We Wouldn't Have This Problem
Other Sources of Stuck
Taking Yourself off Automatic Pilot
Taking DiSC	13	(14)
Picking a Focus
Instructions
Scoring
Your Highest Dimension
Identifying Your DiSC Pattern
What Do Your Results Mean?	27	(14)
Beyond Types
The Two Questions
Different Situations, Different Responses
Multidimensional You
Taking It Again and Again
The Labeling Trap
No Right and No Wrong
Getting the Most from Your Profile
The Dominance Style: Direct and Decisive	41	(10)
Value to the Group
Areas of Misunderstanding
Information to Share
What to Look Out For
Getting Unstuck
Your Bottom Line
This Style in Action
The Influence Style: Optimistic and Outgoing	51	(8)
Value to the Group
Areas of Misunderstanding
Information to Share
What to Look Out For
Getting Unstuck
Your Bottom Line
This Style in Action
The Supportiveness Style: Sympathetic and Cooperative	59	(8)
Value to the Group
Areas of Misunderstanding
Information to Share
What to Look Out For
Getting Unstuck
Your Bottom Line
This Style in Action
The Conscientiousness Style: Concerned and Correct	67	(6)
Value to the Group
Areas of Misunderstanding
Information to Share
What to Look Out For
Getting Unstuck
Your Bottom Line
This Style in Action
People-Reading	73	(14)
Nothing Personal
Real Jerks versus Situational Jerks
Sharing DiSC
Reading Others
Carrying the Bucket
Working with D
Working with I
Working with S
Working with C
Not a Good Idea
You Choose	87	(24)
Option 1: Do Nothing
Option 2: Take Action within Your Preferred Style of Behavior
Option 3: Adapt
Option 4: Dialogue with DiSC
Action Plans and Other Ways to Go about This
Does Your Organization Look Like This?	111	(16)
Reading Your Organization
Signs of a D Organization
Signs of an I Organization
Signs of an S Organization
Signs of a C Organization
Action?
Closing Words: It's Up to You	127	(3)
The Combination DiSC Patterns	130	(67)
DI: Active and Leading	130	(5)
ID: Expressive and Involved	135	(5)
DS: Self-Motivated and Helpful	140	(5)
DC: Self-Reliant and Analytical	145	(5)
SI: Supportive and Flexible	150	(5)
IS: Encouraging and Cooperative	155	(6)
IC: Tactful and Observant	161	(5)
SC: Respectful and Accurate	166	(7)
DIS: Comfortable and Engaged	173	(5)
IDC: Confident and Determined	178	(6)
DSC: Responsible and Accurate	184	(7)
ISC: Responsive and Thoughtful	191	(6)
The Research behind DiSC	197	(3)
Additional DiSC Tool	200	(2)
About Inscape and the Inscape Guides	202