Implementation Strategies for Sap R/3 in a Multinational Organization: Lessons from a Real-world Case Study

by Sankar, Chetan S.

• ISBN13: 9781591407768
• ISBN10: 1591407761
• Format: Hardcover
• Copyright: 2006-04-30
• Publisher: Igi Global

Summary

"This book presents an instructive insight into the complex process of ERP implementation in a global company"--Provided by publisher.

Table of Contents

Foreword	vii
Preface	xi
Introduction	1	(24)
Learning Outcomes	1	(1)
Key Challenges Facing IT Professionals	1	(4)
What is Enterprise Resource Planning?	5	(4)
Selection of the Case Study Method as a Way to Learn How to Implement ERP Systems	9	(12)
Chapter Summary	21	(1)
Short Essay Questions	21	(1)
References	22	(3)
Multinational Companies	25	(18)
Learning Outcomes	25	(1)
History	25	(1)
What Multinational Companies Do	26	(1)
Organizational Structure	27	(5)
Organizational Structure of Robert Bosch GmbH (RB)	32	(3)
Multinational Strategies	35	(1)
Alignment of Corporate Strategies with Information Systems	36	(4)
Chapter Summary	40	(1)
Short Essay Questions	40	(1)
References	41	(2)
Fundamentals of Enterprise Resource Planning (ERP)	43	(31)
Learning Outcomes	43	(1)
Historical Basis of ERP	43	(4)
Components of an ERP System	47	(8)
IT Architecture of an ERP System	55	(5)
Overview of the ERP Market	60	(7)
Details about SAP R/3: The Leader in the Market	67	(3)
Chapter Summary	70	(1)
Student Assignments/Questions	71	(1)
References	71	(3)
Management Issues in Implementing ERP Systems	74	(31)
Learning Outcomes	74	(1)
Overview	74	(1)
Change Forces	75	(6)
Change Management	81	(5)
Change Management Issues in Implementing ERP Systems	86	(4)
Challenges in Implementing ERP Systems	90	(4)
Implementation Strategies for ERP Systems	94	(2)
Chapter Summary	96	(2)
Team Assignments and Discussion Questions	98	(1)
References	98	(2)
Appendix A	100	(5)
Technical Issues in Implementing ERP Systems	105	(33)
Learning Outcomes	105	(1)
Overview	105	(1)
Database	106	(10)
Technical Issues in Implementing ERP Systems	116	(7)
Implementation of SAP R/3	123	(5)
Chapter Summary	128	(1)
Team Assignments and Discussion Questions	128	(1)
References	128	(2)
Appendix A	130	(8)
Multiple Information Systems for Coping with a Growing and Changing Business: Robert Bosch GmbH	138	(24)
Learning Outcomes	138	(1)
Case Overview	138	(1)
Case Study	139	(20)
Chapter Summary	159	(1)
Team Assignments and Discussion Questions	160	(1)
References	161	(1)
``Unrest Produces Creativity'': Standardization of Business Processes in Robert Bosch Corporation with the Use of SAP R/3	162	(44)
Learning Outcomes	162	(1)
Case Overview	163	(36)
Chapter Summary	199	(1)
Team Assignments and Discussion Questions	200	(1)
References	201	(2)
Appendix 1	203	(3)
Robert Bosch Corporation: Analysis and Recommendations	206	(37)
Learning Outcomes	206	(1)
Overview	206	(1)
Analysis and Recommendations	207	(34)
Chapter Summary	241	(1)
References	242	(1)
Robert Bosch SAP R/3 Implementation: Changes During 2000-2004	243	(17)
Learning Outcomes	243	(1)
Changes in Management During 2000-2004 in Robert Bosch as Related to the Case Study	243	(2)
Status of ERP Implementation at RBUS as of 2004	245	(5)
Status of ERP Implementation at QI as of 2004	250	(9)
Chapter Summary	259	(1)
New Directions in SAP R/3: Service Oriented Architecture (SOA) and Netweaver	260	(26)
Learning Outcomes	260	(1)
New Directions in SAP R/3	261	(21)
Chapter Summary	282	(1)
Team Assignments and Discussion Questions	283
References	274	(12)
Another Example of Use of ERP Systems in a Multinational Company	286	(27)
Learning Outcomes	286	(1)
Introduction	286	(23)
Chapter Summary	309	(1)
Appendix 1: SLIGOS-Industries SAP Offering	310	(2)
Appendix 2: Silder Group Companies	312	(1)
Conclusions	313	(23)
Learning Outcomes	313	(1)
Benefits of Using This Book	314	(14)
Relating the RBUS Case Study to the Change Management Life Cycle	328	(6)
Chapter Summary	334	(1)
References	335	(1)
About the Authors	336	(4)
Index	340