Implementing Change : Patterns, Principles and Potholes

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  • Edition: 2nd
  • Format: Paperback
  • Copyright: 2006-01-01
  • Publisher: Allyn & Bacon
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This book focuses on understanding, evaluating and facilitating the change process by presenting a number of research-based constructs and tools along with examples of how each can be used by leaders of change efforts. The change process in schools and other organizations is made complex by the wide array of innovations and the different ways that people respond to their introduction. The primary perspective for understanding change used in this book is the Concerns Based Adoption Model (CBAM). This perspective has been the subject of research for more than thirty five years. The studies have been conducted in a number of countries and widely applied by change leaders, trainers and those who are responsible for evaluating innovation implementation efforts. Each chapter is organized to move from concept to application covering: research, a clear description of a change construct, case studies, examples discussion questions and field activities.

Table of Contents

Prefacep. xii
The Context for Implementing Changep. xvi
Implementing Change: Patterns, Themes, and Principlesp. 2
Focus Questionsp. 3
Principles of Changep. 4
Summaryp. 16
Developing Professional Learning Communities and Understanding Organizational Culturep. 18
Focus Questionsp. 20
Context? Climate? Culture?p. 20
Organizational Contextp. 21
The PLC Context and Culturep. 25
Leadership in a Professional Learning Communityp. 30
Strategies for Facilitating a Collaborative Culturep. 34
Our Closing Pitchp. 35
Summaryp. 35
Different Perspectives for Understanding the Big Picture of Changep. 38
Systems Thinking: Interconnections of Parts That Make a Wholep. 41
Focus Questionsp. 42
Familiar Names in Systems Thinkingp. 42
Going Deeper to Examine a Systems Viewp. 43
Components of the Educational Systemp. 45
Working Systemically in Schoolsp. 48
Effects of Working Systemicallyp. 51
Facilitators and Barriers to Working Systemicallyp. 52
Limitations of Working Systemicallyp. 55
Summaryp. 60
Diffusion: Communication and Change Agentsp. 63
Focus Questionsp. 64
Communication of Innovationsp. 65
Characteristics of Adoptersp. 71
Passing the Wordp. 72
The Role of Change Agentsp. 77
Summaryp. 79
Organization Development: Problem Solving and Process Consultantsp. 82
Focus Questionsp. 83
What is OD?p. 83
Group/Team and Individual Process Skillsp. 89
Using OD to Change Whole Organizationsp. 91
OD Process Consultantsp. 101
Summaryp. 105
Tools and Techniques for Understanding the People Part of Changep. 108
Clarifying the Change: Innovation Configurationsp. 110
Focus Questionsp. 111
The Change: What It Is and Is Notp. 111
Innovation Adaptationp. 112
Innovation Configurations as a Conceptp. 113
Mapping Innovation Configurationsp. 115
Innovation Configurations: Applications and Implicationsp. 128
The Fidelity Enigmap. 129
Summaryp. 131
Understanding Feelings and Perceptions about Change: Stages of Concernp. 133
Focus Questionsp. 134
The Personal Side of Changep. 134
Stages of Concern About an Innovationp. 135
Concerns and the Change Processp. 137
Why are They Called "Stages" of Concern?p. 141
Can There Be Concerns at More Than One Stage?p. 142
Are There Typical Concern Profiles?p. 142
Techniques for Assessing Stages of Concernp. 144
Implications of Resistance in Stages of Concern Profilesp. 151
Summaryp. 156
Exploring the Use of Innovations: Levels of Usep. 158
Focus Questionsp. 159
The Levels of Use Conceptp. 159
Assessing an Individual's Level of Usep. 165
Applying Levels of Usep. 171
Sidelights About LoUp. 174
Summaryp. 180
The Imperative for Leadership in Changep. 182
Describing What Change Facilitators Do: Interventionsp. 184
Focus Questionsp. 185
Intervention Definitionp. 185
Intervention Deliveryp. 188
Six Functions of Interventionsp. 188
Additional Kinds of Interventionsp. 195
Sizes of Interventionsp. 196
The Anatomy of Interventionsp. 200
Summaryp. 203
Defining Change Facilitator Style: Different Approaches Produce Different Resultsp. 207
Focus Questionsp. 208
The History of Research on Leaders and Leadershipp. 209
The Concept of Change Facilitator Stylep. 211
Discussion and Implications of Change Facilitator Stylep. 217
Underlying Dimensions of Change Facilitator Stylep. 220
Change Facilitator Style as a Significant Factor in Changep. 223
Summaryp. 228
Constructing Understanding of Change: Intervention Mushroomsp. 231
Focus Questionsp. 232
Introducing Mushrooms: A Unique Form of Interventionp. 233
Intervention Mushrooms are Constructedp. 235
The Life Cycle of Intervention Mushroomsp. 237
Keys to the Construction of Intervention Mushroomsp. 239
Dealing With a Growing Mushroomp. 246
Evergreen Mushroomsp. 248
Summaryp. 250
Combining Views and Toolsp. 252
Implementing Change: Applications, Implications, and Reflectionsp. 254
Focus Questionsp. 254
Different Units of Interventionp. 255
Bridging the Gap: Evaluating Implementation and the Connections to Outcomesp. 258
Reflections About Organization Culture: Its Construction and PLCp. 265
Postmodernism: Another Change Perspectivep. 273
Final Reflections About Implementing Changep. 275
Summaryp. 278
Stages of Concern Questionnairep. 279
SoCQ Quick Scoring Devicep. 283
Levels of Use of the Innovationp. 285
Six Dimensions of Change Facilitator Stylep. 288
Referencesp. 291
Indexp. 299
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