Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) Foundation Learning Guide (CCNP Collaboration Exam 300-070 CIPTV1)

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  • Edition: 3rd
  • Format: Hardcover
  • Copyright: 2016-09-16
  • Publisher: Cisco Press
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Supplemental Materials

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Now fully updated for Cisco’s new CIPTV1 300-070 exam Implementing Cisco IP Telephony and Video, Part 1(CIPTV1) Foundation Learning Guide is your Cisco® authorized learning tool for CCNP® Collaboration preparation. Part of the Cisco Press Foundation Learning Series, it teaches essential knowledge and skills for building and maintaining a robust and scalable Cisco Collaboration solution.

The authors focus on deploying the Cisco Unified Communications Manager (CUCM), CUCM features, CUCM based call routing, Cisco IOS Voice Gateways, Cisco Unified Border Element (CUBE), and Quality of Service (QoS).

They introduce each key challenge associated with configuring CUCM, implementing gateways and CUBE, and building dial plans to place on-net and off-net calls using traditional numbered dial plans and Uniform Resource Identifiers (URIs). They show how to implement conferencing and other media resources, and prepare you to apply QoS features for voice and video.

Each chapter opens with a topic list that clearly identifies its focus, ends with a quick-study summary of key concepts, and presents review questions to assess and reinforce your understanding. The authors present Cisco best practices, and illustrate operations and problem solving via realistic examples.

This guide is ideal for all certification candidates who want to master all the topics covered on the CIPTV1 300-070 exam.

The official book for Cisco Networking Academy’s new CCNP CIPTV1 course includes all new Learning@ Cisco CIPTV1 e-Learning course content:

  • Covers CUCM architecture, deployment models, and tradeoffs
  • Walks through bringing CUCM online, deploying endpoints, and setting up users
  • Explains how to create a solid IP Phone foundation for advanced services
  • Covers dial plan elements, design, and implementation
  • Reviews key call routing elements
  • Explains digit manipulation
  • Shows how to control user access
  • Discusses audio/video resources and videoconferencing
  • Covers QoS tools and preferential call handling
  • Explains external connections via Cisco IOS Voice Gateways and CUBE
  • Streamlines review with clear summaries, assessment questions, and objectives


Author Biography

Akhil Behl, CCIE No. 19564 (Collaboration and Security; PMP, ITIL, VCP, TOGAF, CEH, ISO/IEC 27002) is Pre-Sales Manager with a leading service provider. His charter encompasses IoT, collaboration, security, infrastructure, service management, cloud, and data center technologies. He has 13+ years of experience in leadership, advisory, business development, and consulting roles with various organizations, including Cisco. His books include CCIE Collaboration Quick Reference, Securing Cisco IP Telephony Networks, and Implementing Cisco IP Telephony and Video (Part 2).

Berni Gardiner (CCSI, CCNP Voice), an independent telecommunications consultant, has been a Certified Cisco Systems Instructor since 1998. She began her software development career in the 1980s, then collaborated on building Prince Edward Island’s first commercial ISP, and was key in developing one of the first Canadian national ISP offerings. As instructor and course developer, she currently focuses on Cisco’s collaboration products and QoS implementations.

Josh Finke, CCIE No. 25707 (CCNP, CCDP, CCNA, CCDA, Cisco Meeting Place Specialist) is Engineering and Services Manager for Iron Bow Technologies, a Cisco Gold and Master Unified Communications Partner. He was previously lead instructor and Director of Operations for Internetwork Expert, a leading CCIE training firm. He specializes in Cisco UC, routing/switching, and network design.

Table of Contents


Chapter 1            Understanding Cisco Unified Communications Manager Architecture  

Chapter 2            Cisco Unified Communications Manager Deployment Models  

Chapter 3            Cisco Unified Communications Manager Services and Initial Configuration Settings  

Chapter 4            Deploying Endpoints and Users in Cisco Unified Communications Manager  

Chapter 5            Deploying IP Phone Services in Cisco Unified Communications Manager  

Chapter 6            An Overview of Dial Plan Design and Implementation in Cisco Unified Communications Manager  

Chapter 7            Implementing Cisco Unified Communications Manager Call Routing and Digit Manipulation  

Chapter 8            Implementing Calling Privileges in Cisco Unified Communications Manager  

Chapter 9            Implementing Call Coverage in Cisco Unified Communications Manager   

Chapter 10          Implementing Media Resources in Cisco Unified Communications Manager  

Chapter 11          Cisco Video Conferencing  

Chapter 12          Quality of Service in Cisco Collaboration Solutions  

Chapter 13          Implementing Cisco IOS Voice Gateways and Cisco Unified Border Element  

Appendix A         Answers to the Review Questions 

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