Implementing Program Management: Templates and Forms Aligned with the Standard for Program Management - Second Edition (2008)

by Levin; Ginger

• ISBN13: 9781439816059
• ISBN10: 1439816050
• Edition: 1st
• Format: Hardcover
• Copyright: 2009-10-05
• Publisher: CRC Press

Summary

In early 2007, the Project Management Institute (PMI ) piloted the now highly sought after Program Management Professional (PgMP ) credential, reflecting the growing trend for organizations to coordinate the work done on numerous stand-alone projects into a cohesive program-type structure. Written by two successful PgMPs, Implementing Program Management: Templates and Forms Aligned with the Standard for Program ManagementSecond Edition “(2008) is a complete guide that presents a step-by-step methodology, suitable for the novice to the seasoned professional, enabling managers to seamlessly move their programs from theory to practice. Providing a detailed protocol for managing a program from initiation to closure, this volume parallels PMI "s Standard for Program Management “Second Edition (2008). Filling the void in the program management literature, the book goes beyond the best practices listed in the PMI "s Standard to provide detailed guidance for these practices, enabling program managers in any organization to successfully coordinate any program. Recognizing that each organization has unique requirements, the templates described in the text can be customized and tailored as required through a CD-ROM that is included with this book. This unique package of ready-to-use documents, tools, forms, templates, and reports empowers program managers to bring their programs to a successful finish and deliver its intended benefits to stakeholders.

Table of Contents

Foreword	p. xi
Preface	p. xiii
About the Authors	p. xv
Acronyms	p. xvii
Introduction	p. 1
About Program Management	p. 2
Getting Started	p. 3
Why So Many Plans?	p. 3
First Steps	p. 4
The Pre-Program Preparations Phase	p. 5
Program Benefits Statement	p. 5
Program Benefits Statement Instructions	p. 6
Initial Stakeholder Identification	p. 6
Initial Stakeholder Identification Instructions	p. 7
Program Business Case	p. 10
Program Business Case Instructions	p. 10
Program Brief	p. 14
Program Brief Instructions	p. 14
The Program Initiation Phase	p. 21
Program Charter	p. 21
Program Charter Instructions	p. 22
Program Road Map	p. 27
Program Road Map Instructions	p. 28
The Program Setup Phase	p. 33
Benefits Realization Plan	p. 33
Benefits Realization Plan Instructions	p. 34
Program Governance Plan	p. 40
Program Governance Plan Instructions	p. 40
Phase Gate Review Agenda	p. 46
Phase Gate Review Agenda Instructions	p. 46
Program Review Agenda	p. 48
Program Review Agenda Instructions	p. 48
Issue Escalation Process	p. 50
Issue Escalation Process Instructions	p. 50
Audit Plan	p. 53
Audit Plan Instructions53
Change Management Plan	p. 57
Change Management Plan Instructions	p. 58
Program Scope Management Plan	p. 63
Program Scope Management Plan Instructions	p. 63
Program Scope Statement	p. 67
Program Scope Statement Instructions	p. 68
Program Stakeholder Management Plan	p. 72
Program Stakeholder Management Plan Instructions	p. 72
Considerations	p. 77
Steps to Consider in Preparing the Plan	p. 77
Component Stakeholder Management Guidelines	p. 78
Component Stakeholder Management Guidelines Instructions	p. 78
Stakeholder Register	p. 80
Stakeholder Register Instructions	p. 80
Stakeholder Inventory	p. 82
Stakeholder Inventory Instructions	p. 83
Stakeholder Management Strategy	p. 87
Stakeholder Management Strategy Instructions	p. 87
Program Communications Management Plan	p. 91
Program Communications Management Plan Instructions	p. 91
Communications Log	p. 97
Communications Log Instructions	p. 98
Communications Strategy	p. 99
Communications Strategy Instructions	p. 99
Program Resource Plan	p. 103
Program Resource Plan Instructions	p. 103
Program Requirements Document	p. 107
Program Requirements Document Instructions	p. 107
Program Architecture Plan-Baseline	p. 112
Program Architecture Plan-Baseline Instructions	p. 112
Task Responsibility Matrix	p. 116
Program WBS	p. 116
Work Breakdown Structure Matrix	p. 116
Quality Management Plan	p. 117
Quality Management Plan Instructions	p. 117
Risk Management Planning Meeting Agenda	p. 121
Risk Management Planning Meeting Agenda Instructions	p. 121
Lessons Learned Review Agenda	p. 123
Lessons Learned Review Agenda Instructions	p. 123
Lessons Learned Database	p. 124
Lessons Learned Database Instructions	p. 125
Program Risk Management Plan	p. 127
Program Risk Management Plan Instructions	p. 127
Program Risk Register	p. 133
Program Risk Register Instructions	p. 133
Probability/Impact Matrix	p. 136
Contingency Plan	p. 137
Contingency Plan Instructions	p. 137
Change Request Form	p. 140
Change Request Form Instructions	p. 140
Schedule Management Plan	p. 141
Schedule Management Plan Instructions	p. 142
Program Financial Plan	p. 145
Program Financial Plan Instructions	p. 145
Financial Metrics	p. 150
Procurement Management Plan	p. 150
Procurement Management Plan Instructions	p. 151
Contracts Management Plan	p. 156
Contracts Management Plan Instructions	p. 156
Interface Management Plan	p. 163
Interface Management Plan Instructions	p. 164
Staffing Management Plan	p. 168
Staffing Management Plan Instructions	p. 168
Program Transition Plan	p. 173
Program Transition Plan Instructions	p. 173
Program Management Plan	p. 176
Program Management Plan Instructions	p. 178
Knowledge Management Plan	p. 185
Knowledge Management Plan Instructions	p. 185
The Delivery of Program Benefits Phase: Executing	p. 191
Team Charter	p. 191
Team Charter Instructions	p. 192
Audit Report198
Audit Report Instructions	p. 198
Decision Log	p. 202
Decision Log Instructions	p. 203
Component Initiation Request	p. 205
Component Initiation Request Instructions	p. 205
Component Transition Request	p. 209
Component Transition Request Instructions	p. 210
Program Issues Register	p. 214
Program Issues Register Instructions	p. 214
Change Request Log	p. 218
Change Request Log Instructions	p. 218
Component Charter	p. 223
Component Charter Instructions	p. 223
The Delivery of Program Benefits Phase: Monitoring and Controlling	p. 227
Impact Analysis	p. 227
Impact Analysis Instructions	p. 228
Benefits Realization Report	p. 231
Benefits Realization Report Instructions	p. 231
Governance Decision Register	p. 235
Governance Decision Register Instructions	p. 235
Program Performance Report	p. 237
Program Performance Report Instructions	p. 237
Program Closure Recommendation	p. 244
Program Closure Recommendation Instructions	p. 245
Risk Audit Report	p. 249
Risk Audit Report Instructions	p. 249
The Program Closure Phase	p. 255
Contract Closure Procedure	p. 255
Contract Closure Procedure Instructions	p. 256
Program Final Report	p. 258
Program Final Report Instructions	p. 258
Knowledge Transition	p. 266
Knowledge Transition Report Instructions	p. 266
Supplier Performance Review	p. 271
Supplier Performance Review Agenda Instructions	p. 271
Procurement Performance Report	p. 273
Procurement Performance Report Instructions	p. 273
Component Termination Request	p. 278
Component Termination Request Instructions	p. 278
References	p. 283
Index285
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